Service Representative - Chico, CA

Pacific Coast Supply LLC; Rancho Cordova (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Pacific Supply in Rancho Cordova, CA is seeking a motivated Service Representative to help customers with order inquiries and transactions, building strong relationships with contractors and key accounts.

You will represent a range of building products, provide excellent service, and coordinate with branch operations to ensure smooth fulfillment.

No prior experience required beyond 6 months in customer service; training provided.

Qualifications

• Minimum of 6 months experience in a customer service position.
• Excellent verbal and written communication skills.
• Ability to manage your time, pipeline, and follow-ups independently.
• Valid driver’s license and clean driving record.

Responsibilities

• Build and maintain strong relationships with contractors, builders, and other key accounts.
• Represent a wide range of in-demand building products and value-added services.
• Provide top-tier customer service and follow through on orders and account needs.
• Partner with branch operations to ensure customer satisfaction and smooth fulfillment.
• Input orders accurately into the computer system and operate the cash register to finalize transactions.

Skills

Customer service

Communication

Time management

Driver's license

Tools

Cash register

Order entry system

Job description

Are you a driven professional looking to grow your career and income in a booming industry? We’re looking for a highly motivated Service Representatives to join our growing team. If you know how to build strong relationships, drive sales, and thrive in a fast-paced environment—this is your chance to take control of your career.

Pacific Supplyis a distributor of building products with over 50 locations throughout the Western United States and has been serving the needs of the construction industry and the communities since 1953. We are looking for entry level candidates for our Service Representative position. Previous experience in the building industry is preferred but not required.

Pacific Supply recognizes that employees are our most valuable resource and an integral part of our success. Our goal is to attract and retain the highest quality candidates. We encourage the development of our employees and believe it is necessary for the growth and success of the company.

Compensation Data

$18.00 - $24.00 Hourly

Essential Duties and Responsibilities

Under the direction of the Branch Manager, candidates will be responsible for assisting customers with order related transactions and inquiries. Essential duties and responsibilities include but are not limited to the following:

• Build and maintain strong relationships with contractors, builders, and other key accounts
• Represent a wide range of in-demand building products and value-added services
• Provide top-tier customer service and follow through on orders and account needs
• Partner with branch operations to ensure customer satisfaction and smooth fulfillment
• Input orders accurately into the computer system and operate the cash register to finalize transactions

Job Requirements

• Minimum of 6 months experience in a customer service position
• Excellent verbal and written communication skills
• Ability to manage your time, pipeline, and follow-ups independently
• Valid driver’s license and clean driving record
• Medical, dental, and vision insurance
• 401(k) with company match andprofit sharing
• Flexible spending accounts
• Paid vacation and sick time
• Employee wellness programs

Join Our Team
At Pacific Supply, we believe in building more than just structures—we build careers. If you’re ready to join a dynamic team and contribute to a legacy of excellence, we want to hear from you!

We are an equal opportunity employer and promote a drug free workplace.