Service Representative

Lab; Burlington (NC); On-site; USD 19,000 - 29,000; Full time

Job summary

Labcorp in Burlington, NC is seeking a Service Representative/Courier to join our team. You will load supplies, complete pickup schedules, and deliver specimens to the lab while following safety and traffic rules.

You will operate a company vehicle, use a handheld device, and work with the dispatcher for extra pickups. A High School Diploma and some courier experience in medical/lab settings are preferred.

Qualifications

• High School Diploma or equivalent.
• 6 months or more courier or route delivery experience in medical/lab settings.
• Customer service experience.
• Very punctual with strong time management skills.
• Strong attention to detail and organizational skills.
• Able to lift up to 50 lbs.
• Valid Driver's License and clean driving record.
• At least 21 years old.

Responsibilities

• Load daily supplies for pickups.
• Complete daily pickup schedule.
• Deliver daily picks to branch.
• Handle specimens and lab samples safely.
• Operate company vehicle and obey traffic laws.
• Use handheld device to manage pickups.
• Coordinate with dispatcher for extra pickups.
• Evaluate routes and weather conditions.

Skills

Customer service

Time management

Attention to detail

Education

High School Diploma or equivalent

Tools

Handheld device

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

LabCorp is seeking a Service Representative/Courier to join our team in Burlington, NC.

Work Schedule: Tuesday-Friday 9:00pm to 5:30am, Saturday 5:30pm to 2:00am

Job Responsibilities:

• Load all necessary suppliers needed for the daily pickups
• Complete daily pick up schedule in a timely manner
• Deliver all daily picks to your branch at the end of your shift
• Handle all specimens and lab samples in a safe and efficient manner
• Safely operate a company vehicle and obey all traffic laws
• Utilize handheld electronic device to manage daily picks up
• Work directly with the dispatcher for additional pick-ups as needed
• Evaluate traffic patterns, alternative routes, and weather conditions

Preferred Qualifications:

• High School Diploma or equivalent
• 6 months or more of professional courier or route-based delivery experience, within a medical or laboratory company.

Additional Job Standards:

• Customer service experience
• Very punctual with strong time management skills
• Strong attention to detail and organizational skills
• Ability to problem solve customer issues
• Able to lift up to 50 lbs.
• Valid Driver's License and clean driving record
• At least 21 years' old

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference.

Benefits:

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.