Service RepOphthalmology Maywood

IHA; Maywood (IL); On-site; USD 2,480,000 - 3,367,000; Full time

Benefits offered by this job

Medical benefits

Competitive wages

Great atmosphere

403(b)

EAP

Employee discounts

Tuition reimbursement

Job summary

Loyola Medicine is seeking a Front Desk Service Rep for the day shift in the Maywood area. You will warmly greet patients, manage phones, register patients, verify insurance, and support efficient clerical operations to ensure a smooth visit.

This role offers benefits starting on day one, competitive wages, and a collaborative work environment that values service and teamwork. Strong customer service and basic clerical skills are essential.

Qualifications

• GED or High School required.
• Associate's degree preferred.
• US work authorization without visa sponsorship.

Responsibilities

• Greet patients as they enter the practice and set a positive tone.
• Answer office phones, schedule appointments, and handle inquiries.
• Register patients, collect demographics, verify insurance in the system.
• Assist with check-out, referrals, and scheduling future visits.

Skills

Office administration

Healthcare experience

U.S. work authorization

Education

GED or High School

Associate's degree preferred

Job description

If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola!

Employment Type

Full time

Shift

Day Shift

Description

If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola!

We Offer

• Medical/Dental/Vision Benefits on your FIRST DAY!!!
• competitive wages
• great work atmosphere
• 403(b)
• Employee Assistance Program
• Employee Discounts
• Tuition Reimbursement

Job Responsibilities

The role of a Front Desk Service Rep at Loyola Medicine is essential in promoting a positive patient experience and ensuring efficient clerical operations. Here are the key responsibilities and qualifications for this position:

• Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.
• Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
• Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up-to-date.
• Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.

Minimum Education

• GED or High School level of education, required.
• Associate's degree, preferred

Minimum Qualifications

• At least one (1) year of work history, required.
• Experience in general administration, business, healthcare, or a related field is highly preferred.
• Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Compensation

Pay Range: $18.00- $24.44 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Benefits

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Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.