Service Rep (3)

Hensley Beverage Company; Prescott Valley (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401K

Health, Dental, Vision insurance

Paid time off

Safe Ride Home (cab/UBER)

Job summary

Hensley Beverage Company is seeking a full-time CDL Operator (Delivery Driver Trainee) in Prescott Valley, AZ. You will start with training for 30–90 days as an hourly non-exempt employee, delivering to accounts and building customer relationships on an established route.

After training, you transition to a CDL Delivery Driver role with a salary position and eligibility for incentives. The role emphasizes safety, accurate payments, and excellent customer service on a daily route.

Qualifications

• Must be at least 19 years old.
• Clean driving record.
• Good communication skills and cheerful disposition.
• Must be able to work well with others.
• Ability to interact with diverse personalities.
• Ability to read code dates proficiently.
• Able to lift up to 50 lbs and up to 165 lbs for keg product.
• Must be able to work holidays.
• Reliable transportation to and from work.
• Cell phone with data capability (cell phone allowance).
• Experience in beverage industry helpful but not required.
• Medical, Dental, Vision insurance, EAP, 401K, Tuition Reimbursement.
• PTO - Paid time off.
• Safe Ride Home – Cab ride or UBER reimbursement.

Responsibilities

• Performs pre-trip and post-trip vehicle inspections as required by AZDOT.
• Delivers product to customers, collects money and checks, and records transactions.
• Endorses checks and keeps monies received in a safe place.
• Greet customers, restock and rebuild backstock, and build displays for weekly ads.
• Place product at accounts and manage keg pickups as instructed.
• Ensure rotation of back stock and displays during delivery.
• Suggests ways to meet customer needs and highlights product selling points.
• Resolve customer complaints and report competitive activity to management.
• Verify load-in and reconcile monies upon returning to the warehouse.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service Rep (3)

Full Time Manual Labor Prescott Valley, AZ, US

3 days ago Requisition ID: 2067

CDL OPERATOR - PRESCOTT, AZ

Hensley Beverage Company is a multi-generational, family-owned, local Arizona beverage wholesaler that distributes a wide portfolio of beverages, including Anheuser-Busch InBev (ABI) beers, top selling local and regional craft beers, premium non-alcohol beverages, and an extensive assortment of award-winning fine wines and spirits. We maintain a fine lineup of world-class products, and even more importantly, a strong team of world-class people.

Position Summary:

We are looking for a full-time customer service-oriented service representative. As a CDL Operator (CDL Delivery Driver Trainee), you will drive a CDL truck and/or tractor-trailer along an established route to deliver products to customers. Duties include restocking and rotating our products while putting away delivery loads at assigned accounts, establish, and maintain positive relationships with customers and accounts, resolve service complaints and special customer requests.

*IMPORTANT*

As a new CDL Driver with Hensley, you will begin your career in training as a CDL Operator(CDL Delivery Trainee) and start as an hourly non-exempt (eligible for overtime) employee. The training period is typically 30-90 days but may vary based on individual performance and training progress.

Upon successfully completing the training period, you'll be promoted to a CDL Delivery Driver role and be assigned to a route. Additionally, you will transition to an exempt salary (ineligible for overtime) position. With your salary, you will also be eligible for various incentive programs, including a monthly safety bonus and weekly performance bonuses.

Interested in learning more about Delivery at Hensley Beverage? Follow the link:Delivery

Position Responsibilities may include, but not limited to:

• Performs a pre-trip and post-trip vehicle inspection as required by AZDOT.
• Verifies product load-out prior to leaving plant, then drives to deliver product to customer's place of business, collects money and checks from customers, makes change, records transactions on customer receipt and obtains customer signature on receipt acknowledging pickup or delivery.
• Endorses all checks from accounts and keeps monies received in a safe, secure place.
• Work with Operations Leadership to service accounts; greet customers, refill/rebuild backstock, shelves and displays; prefill and build displays for weekly ad set-up
• Places product in the appropriate place at the account, picks up empty containers/kegs or beer as instructed or required as part of the daily delivery procedure.
• Ensures rotation of back stock and displays during delivery.
• Makes suggestions to meet customer's needs and emphasizes selling points of product.
• Listens to and resolves customer complaints.
• Upon returning to the warehouse, verifies load-in and reconciles monies received with product sold.
• Communicates with management to report competitive activity on route.
• Check inbox daily for invoices, memos, or other pertinent company information.
• Maintains proper maintenance and cleanliness of all Operational equipment.
• Follows safety protocol and training while always maintaining safety measures

Required Skills and Experience:

• Must be at least 19 years of age or older
• Must have a clean driving record
• Good communication skills and cheerful disposition
• Must be able to work well with others
• Ability to interact with diverse personalities
• Ability to read code dates proficiently
• Frequently required to lift and/or move up to (50) lbs. for package product and up to (165) lbs. for keg product
• Must be able to work holidays
• Must have reliable transportation to and from work
• Must have a cell phone with data capability, we will provide cell phone allowance
• Previous beverage industry experience is helpful, but not necessary
• Medical, Dental, and Vision insurance plus EAP, 401K, Tuition Reimbursement
• PTO - Paid time off
• Safe Ride Home- Cab ride or UBER reimbursement