Service Receptionist

Dahl-Automotive; Sheboygan (WI); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision

401k with company matching

Life insurance

Disability insurance

Job summary

Dahl Honda in Sheboygan, WI, is seeking a Service Receptionist to join the Dahl Automotive team. In this fast-paced, customer-service driven role, you will schedule service appointments, follow up with guests, and support Service Advisors and the Service Manager with a variety of tasks.

You’ll train for advancement into a Service Advisor position and grow with a legacy built over 100 years. We offer comprehensive benefits, training, and opportunities to develop your career while delivering

Qualifications

• Minimum one year of customer service experience required.
• Excellent teamwork and collaborative attitude.
• Prompt and courteous demeanor.

Responsibilities

• Answer guest calls and follow up with service appointments.
• Assist with scheduling service appointments.
• Greet service guests on arrival.
• Follow up with guests who miss appointments and provide updates on their vehicle service.
• Communicate with guests and advisors to meet guest needs.
• Move vehicles to/from service lane, stalls and parking lot as needed.
• Assist advisors and service manager with other service and admin duties.

Skills

Customer service

Team player

Independent worker

Job description

Description

At Dahl Automotive, we value our team above all else.We are proud of our culture and career path opportunities we provide! It's our Mission to Keep People Moving and as a member of our team,we look forward to supporting and challenging you to success in this critical role and through your career path.Join our team and become part of a legacy that is more than 100 years in the making!

Bring your customer service experience to Dahl Honda in Sheboygan, WI, as an Service Receptionist! In this professional, fast-paced role, you’ll help schedule service appointments, follow up with guests, and support the Service Advisors and Service Manager with a variety of customer service and administrative tasks. You’ll work closely with our Service Advisors to learn the ins and outs of the role and prepare for future advancement into a Service Advisor position. We’ll provide the training and support you need to build your skills, achieve your goals, and grow your career with Dahl Automotive.

Responsibilities

Answer guest calls and establish follows-up with service appointments.

Assist with scheduling service appointments.

• Greet service guests as they arrive for their service appointments.

Follow up with service gueststhat do not show up for their appointments, and to provide updates to guests on their vehicle service.

• Communicate with guests and advisors to take care of guest needs.
• Drive vehicles to and from service lane, service stalls, and parking lot as needed.

Assist advisors and service manager with other service and administrative related duties.

Qualifications

At least one previous role based in customer service experience

Excellent teammate with collaborative attitude and eagerness to improve

Prompt and courteous demeanor

Positive and hardworking personality

Ability to stay on task and work independently

• Valid drivers license and clean driving history

As part of the Dahl Auto team, you will be eligible for all company benefits, including paid time off, medical, dental, vision, 401k with automatic 3% company contribution, life insurance, disability insurance, accident insurance, discounts on vehicles and services, and much more!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.