Service Receptionist

Davewrightsubaru; Hiawatha (IA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid holidays

Health & dental insurance

401k with 3% company contribution

Casual work environment

Company Christmas party

Supportive staff

Employee appreciation

More benefits

Job summary

Dave Wright Nissan Subaru in Iowa is seeking a Service Receptionist to answer service calls, schedule appointments, and provide essential administrative support to the service department.

You will assist with warranty claims, coordinate with vendors for replacement parts, and communicate with customers and technicians to set expectations. Must have a valid driver's license and be able to pass a background check; a friendly, fast-paced environment awaits.

Qualifications

• Excellent administrative, organizational, and communication skills.
• Valid Driver’s License.
• Willing to submit a background check.

Responsibilities

• Answer service calls and schedule appointments
• Provide administrative support to our service department
• Assist when needed with warranty claims
• Coordinate with vendors and manufacturers to ensure prompt receipt of replacement parts
• Communicate with customers and service technicians to define the scope of a warranty claim resolution and to set expectations
• Stay up to date with all factory recalls, announcements, and procedures
• Assist the Sales team with we-owe process
• Assist with loaner vehicles

Skills

Administrative skills

Communication skills

Organizational skills

Customer service oriented

Job description

Awards and Core Values

AWARDED BEST DEALERSHIP TO WORK FOR 12 TIMES!

2026 TIME DEALER OF THE YEAR AWARD WINNER!

Dave Wright Nissan Subaru Core Values

1. We Solve It
2. We Are All One Team
3. We Do What We Say
4. We Grow Or We Die
5. We Commit And Never Quit

Service Receptionist Responsibilities

• Answer service calls and schedule appointments
• Provide administrative support to our service department
• Assist when needed with warranty claims
• Coordinate with vendors and manufacturers to ensure prompt receipt of replacement parts
• Communicate with customers and service technicians to define the scope of a warranty claim resolution and to set expectations
• Stay up to date with all factory recalls, announcements, and procedures
• Assist the Sales team with we-owe process
• Assist with loaner vehicles

Service Receptionist Benefits

• Paid holidays, vacation, & sick days
• Automatic 3% company contribution to 401k
• Health, life, dental, and vision insurance plans
• Fun and casual work place
• Exciting company Christmas party
• Great and committed supporting staff
• Appreciation for a job well done
• More

Service Receptionist Requirements

• Can work in a fast-paced and challenging environment handling multiple projects
• Must have excellent administrative, organizational, and communication skills
• Valid Driver’s License
• Must be willing to submit a background check prior to employment

Apply to our Service Receptionist position today!