Service Projects Account Executive

Comfort Systems USA Southwest; Chandler (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

Comfort Systems USA Southwest is seeking a results-driven sales professional to drive HVAC service sales and project opportunities in the Chandler area. You will qualify prospects, present solutions, handle objections, and close deals while maintaining strong customer relationships.

Responsibilities include surveying mechanical systems, estimating repair costs, applying pricing standards, managing a quotes backlog, and coordinating with operations to ensure on-time delivery and profitability.

Qualifications

• Close total annual factored sales at predetermined levels.
• Qualify prospects, present solutions, handle questions and objections.
• Plan and schedule appointments with time efficiency.
• Survey mechanical systems and identify repair/replacement needs.
• Provide modification/repair/replacement recommendations and document them.
• Estimate costs and apply pricing standards.
• Increase customer perception of services and expand product uptake.
• Identify prospects, follow up on leads, and maintain a quotes backlog.
• Address customer concerns promptly to maintain relationships.

Responsibilities

• Close sales and manage quotes to meet booking goals.
• Qualify prospects and present effective solutions while handling objections.
• Plan appointments efficiently and manage scheduling for maximum productivity.
• Survey mechanical systems to determine needs and propose cost-effective options.
• Provide engineering input and document recommendations for customers and operations.
• Estimate repair costs and apply pricing standards consistently.
• Expand accounts by delivering prompt, cost-effective solutions.
• Develop market opportunities through follow-up on leads and referrals.
• Address customer concerns promptly to maintain long-term relationships.

Skills

Sales

Time management

Customer relations

Mechanical knowledge

Pricing

Account expansion

Market development

Job description

Are you looking for a career with an established company, great pay & benefits, work/life balance and a company that values their employees? That is just the beginning of what we offer here at Comfort Systems USA Southwest!

Essential Function And Basic Duties Bookings

• Ability to close total annual factored sales at predetermined levels.

Sales Skills

• Able to qualify prospects, makes effective sales presentations, answers questions and objections in a proficient and responsible manner. Aggressively manages quotes to close sales.

Time Management

• Able to plan and efficiently schedule appointments and manage time to assure maximum productivity and responsiveness to customer's time schedules.

Surveys

• Appraise and survey mechanical systems. Understand prospect's needs and problems. Determine repair, modification, and/or replacement requirements to provide prospects with solutions to problems. Interpret drawings, equipment, and job conditions.

Engineering

• Able to provide modification/repair/replacement recommendations and to document these so the customer and operations/delivery understands what is required.

Pricing

• Able to estimate cost of proposed repair/modification/replacement and apply company pricing standards to the estimate.

Account Expansion

• Able to increase existing customer's perception of and use of the company's services by providing prompt, cost-effective solutions to customer's problems. Able to provide products to improve customer's facility.

Market Development

• Able to identify prospects in assigned market. Promptly follow up on leads and referrals. Establish customer rapport and identify needs. Maintain an active backlog of quotes to assure booking goal is consistently met.

Customer Relations

• Promptly address customer concerns to assure resolution of problems and maintain long-term positive relationships.

Mechanical Systems Knowledge

• Competent understanding of mechanical systems. Able to identify problems and propose cost-effective solutions.

Sales Presentation Strategy

• Understand prospect's organization and decision-making process. Anticipate and answer objections.
• Commit the prospect to a decision making timetable.

Company Relations

• Build and maintain rapport and positive working relations with field, office, and management personnel to resolve problems; exploit opportunities and maximize profits.

External Relations

• Build rapport and productive working relationships with customers, vendors, and other outside agents.
• Effectively represent the company's interests to outside agents to maximize profits.

Purchasing

• Participate, when appropriate, with operations in vendor selection, timely purchase, and delivery to assure prompt installation.

Documentation

• In a timely fashion, prepare complete, clear, and concise reports, proposals, booking packages, and required company paperwork. Maintain written supportive information relative to delays, changes and special conditions, schedules, etc.

Special Projects

• Provide support for any special projects as assigned by your supervisor. These special projects, at the determination of your supervisor, may or may not become part of this position's primary responsibilities.