Service Project Manager

North Mechanical Contracting and Service; Indianapolis (IN); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Company-provided cell phone

Company laptop

Health insurance with HSA

Paid vacation

Job summary

North Mechanical Contracting and Service in Indianapolis, IN is seeking a Service Project Manager to lead our service projects team and ensure successful delivery. You will coordinate with clients, field personnel, and other stakeholders to drive scope, schedule, safety, and quality.

The ideal candidate has at least five years of HVAC field experience and prior management experience, plus proficiency with service management software and Microsoft Office.

Qualifications

• Minimum of five years of field experience in HVAC or a related trade.
• Previous management experience preferred.
• Proficiency with service management software and Microsoft Office.
• Ability to interpret work orders and project documents.

Responsibilities

• Project Planning & Execution
• Process Improvement & Operational Efficiency
• Client & Stakeholder Coordination
• Safety, Quality & Compliance
• Reporting & Documentation
• Industry Knowledge & Continuous Improvement
• Other assigned duties

Skills

Project management

Leadership

HVAC knowledge

Communication

Process improvement

MS Office

Service software

Tools

Service management software

Microsoft Office

Job description

North Mechanical Contracting and Service is a leader in the mechanical industry, dedicated to delivering mechanical solutions from concept to success. Based in Indianapolis, we specialize in comprehensive construction, contracting, preventative maintenance, and innovative approaches to mechanical systems. Recently nominated as one of the 2025 Top Workplaces in Indianapolis, North Mechanical takes pride in fostering a culture built on Excellence, Inspiration, and Innovation—and we’re looking for team members who share that same drive and commitment to success.

As we continue to grow, we’re seeking a mechanically minded and process-driven Service Project Manager to join our Service Operations team in Indianapolis, Indiana. This is a full-time position with travel to local project sites as needed. The Service Project Manager will play a key role in leading and expanding our service projects team while developing both short-term and long-term strategies that support successful project delivery, team development, and continued growth.

In this role, you’ll provide leadership and direction to our service projects team while helping drive team growth, operational efficiency, and successful project delivery. You’ll play a key role in strengthening processes, supporting field personnel, and ensuring we continue to provide exceptional service to our clients.

Key Responsibilities:

• Project Planning & Execution
• Process Improvement & Operational Efficiency
• Client & Stakeholder Coordination
• Safety, Quality & Compliance
• Reporting & Documentation
• Industry Knowledge & Continuous Improvement
• Other assigned duties

The preferred candidate will have strong organizational, communication, and multitasking skills, with a minimum of five years of field experience in HVAC or a related trade and previous management experience preferred. Proficiency with service management software and Microsoft Office, along with the ability to interpret work orders, project documents, and service agreements, is required. A strong understanding of construction practices and HVAC and plumbing terminology, along with the ability to work effectively under pressure and meet deadlines in a fast-paced environment, is essential.

Benefits:

• Competitive pay, paid vacation, paid holidays, and a company-provided cell phone and laptop.
• Non-union employees are eligible for company-sponsored health insurance with an HSA and other company benefits.
• For employees covered under a union agreement, benefits including health insurance, retirement, and other applicable benefits are provided through the applicable union benefits package and Collective Bargaining Agreement (CBA).