Service Project Manager

frēijē Engineered Solutions Company; Indianapolis (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Retirement plan with company match

Professional development opportunities

Collaborative work environment

Job summary

frēijē Engineered Solutions Company is seeking a driven Project Manager to oversee commercial and industrial service projects from turnover to closeout. You will own scope, schedule, costs, and customer communications, coordinating labor, materials, and subcontractors to ensure profitability and timely billing.

You will review proposals, manage risks, and drive change orders while maintaining strong relations with customers and internal teams.

Qualifications

• High school diploma or GED is required
• Associate or bachelor's degree in construction management, engineering, business, or related field preferred
• 3–7 years of relevant commercial/industrial service or project management experience required
• Experience managing labor, materials, subcontractors, schedules, job costs, and customer commitments
• Experience with job costing, WIP, project financials, change orders, billing, and closeout preferred
• Service management or ERP system experience required
• Ability to read project scopes, estimates, proposals, drawings, specs, and related docs
• Strong planning, organization, problem-solving, and follow-through to manage multiple projects

Responsibilities

• Manage assigned commercial and industrial service projects from turnover through completion and closeout
• Review scope, estimates, proposals, labor assumptions, materials, schedule, and risks before work begins
• Develop and maintain project plans, coordinating labor, materials, equipment, and subcontractors
• Own financial performance including budget, costs, and profitability
• Monitor performance vs. budget and take action to address variances
• Identify and price scope changes and ensure proper billing
• Maintain project information in business systems (costs, forecasts, billing, closeout)
• Serve as primary customer contact for assigned projects
• Ensure timely documentation and closeout, including billing support
• Drive timely billing and project closeout; finalize review and lessons learned

Skills

Project management

Planning

Problem-solving

Customer communication

Multi-project coordination

Education

GED

Associate or Bachelor's in construction management/engineering/business

Tools

ERP systems

Job description

• Manage assigned commercial and industrial service projects from turnover through completion and closeout, with clear ownership of scope, schedule, financial performance, customer communication, and results.
• Review project scope, estimate, proposal, labor assumptions, materials, schedule, customer requirements, and job risks before work begins; ensure a proper turnover occurs before mobilization.
• Develop and maintain project plans and schedules, coordinating labor needs, materials, equipment, subcontractors, permits, access, shutdown requirements, and other resources needed for successful execution.
• Own the financial performance of assigned projects, including budget, labor performance, material and subcontractor costs, committed costs, billing status, and overall job profitability.
• Monitor actual job performance against the estimate and budget, identify variances early, and take action to address labor, cost, scope, or schedule issues before they elevate.
• Identify, document, price, and obtain approval for scope changes and additional work; ensure change orders are captured and billed appropriately.
• Maintain accurate project information in frēijē business systems, including job status, costs, commitments, forecasts, billing requirements, and closeout information.
• Serve as the primary customer contact for assigned projects, setting clear expectations and communicating proactively regarding scope, schedule, access, changes, delays, and completion.
• Maintain complete and timely project documentation, including proposals, purchase orders, subcontractor documentation, customer approvals, change orders, job notes, billing support, and closeout documents.
• Drive timely billing and project closeout, ensuring completed work does not remain open or unbilled and that Accounting has the documentation needed for accurate invoicing.
• Complete final project review and closeout, including outstanding documentation, billing, cost review, lessons learned, and resolution of remaining customer or project items.
• Identify opportunities to improve project execution, estimating feedback, field coordination, customer experience, and service processes based on lessons learned from assigned work.
• Partner effectively with Commercial Service Operations, field teams, sales, accounting, project teams, Safety, and other internal partners.
• Model frēijē's Core Values through ownership, communication, follow-through, customer service, and continuous improvement.

Required Qualifications:

• High school diploma or General Education Degree (GED) required
• Associate or bachelor's degree in construction management, engineering, business, or a related field preferred
• 3 to 7 years of relevant commercial/industrial service, project management, construction, or mechanical contracting experience required
• Experience managing projects involving labor, materials, subcontractors, schedules, job costs, and customer commitments required
• Working knowledge of commercial HVAC/R, mechanical, piping, plumbing, or industrial service operations strongly preferred
• Experience with job costing, WIP, project financials, change orders, billing, and project closeout preferred
• Service management, project management, or ERP system experience required
• Ability to read and understand project scopes, estimates, proposals, drawings, specifications, and related project documentation
• Strong planning, organization, problem-solving, and follow-through skills with the ability to manage multiple active projects and priorities
• Strong written and verbal communication skills and the ability to work effectively with customers, technicians, subcontractors, vendors, and internal teams
• Demonstrated ownership and sound judgment, including the ability to identify risk, raise concerns, and drive issues through resolution
• Carry a valid driver license and have dependable transportation required
• Ability to visit jobsites regularly and lift up to 25 pounds

What We Offer:

• Comprehensive benefits package, including health, dental, and vision insurance.
• - Health Insurance starting at 99 cents per week
• Retirement savings plan with company match.
• Opportunities for professional development and career advancement.
• A supportive and collaborative work environment.

Join us at freije and play a key role in our continued success and growth. We look forward to welcoming you to our team!

Core Values

Grit: You Follow Through When Work is Hard

Lead From Your Seat: You think like an owner

Uber Customer Centric: You drive a "wow" experience

Endeavor to be Great: You strive to be the best version of yourself

frēijē is an Equal Opportunity Employer and participates in E-Verify.