Service Project Coordinator

Rolls-Royce plc; United States; Hybrid; USD 68,000 - 111,000; Full time

Benefits offered by this job

Bonus plan

Health, dental, vision insurance

401(k) with company match

Paid time off

Job summary

Rolls-Royce plc in Lockport, Louisiana, seeks a Service Project Coordinator to support large-engine service projects, coordinating warranty, invoicing, and government contracts. The role partners with Service Managers, Finance, and operations to ensure efficient project execution and accurate financial tracking.

The position requires onsite presence on a hybrid basis at customer sites with up to 50% travel worldwide, and a strong background in project administration and cost reporting. U.S.

Qualifications

• Requires experience coordinating large-engine service projects.
• Experience with warranty administration and government contracts preferred.
• Proven ability to manage multiple stakeholders and financial reporting.

Responsibilities

• Coordinate administrative and financial execution of large-engine service projects.
• Track warranty and work-in-progress items and drive timely resolution.
• Analyze project financial data and provide visibility for decision-making.
• Coordinate documentation, invoicing, and compliance for government contracts.
• Collaborate with Service Managers, Engineering and Finance to improve service delivery.
• Travel up to 50% domestically and internationally; hybrid onsite in Lockport, LA.

Skills

Project coordination

Warranty administration

Financial reporting

Stakeholder management

Education

Associate's degree in Business or Engineering Tech

Bachelor's degree in Business or Engineering Tech

Master's degree in Business or Engineering Tech

JD/PhD in Business or Engineering

5+ years relevant experience in lieu of degree

Tools

SAP

MS5

PAS

C4S

PS3

Job description

Job Title:

Service Project Coordinator

Working Pattern:

Full Time

Working location:

Lockport, Louisiana

Why Rolls‑Royce?

At Rolls‑Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls‑Royce, you’ll have the opportunity to create world‑class power and propulsion solutions, pushing your problem‑solving and ingenuity, to deliver real impact that puts safety first. You’ll be given responsibility and the opportunity to grow in our high‑performance culture. This is Infinite Potential. And it’s your chance to really shine and contribute to one of the world’s most recognized brands and a beacon for engineering excellence.

Position Summary

The Service Project Coordinator supports the execution of large‑engine service projects by coordinating warranty activities, financial reporting, project administration, invoicing, and government contract requirements. This role serves as a key partner to Service Managers, Finance, and operational teams to ensure projects are executed efficiently, customer commitments are fulfilled, and financial performance is accurately tracked. Through strong coordination and operational oversight, the position contributes directly to service excellence and business performance across the Large Engine Services organization. The individual in this role will be required to be onsite on a hybrid basis at the customer location in Lockport, Louisiana to focus on assisting technicians, reporting, and monitoring job progression on the customer site.

What you will be doing

• Coordinate the administrative and financial execution of large‑engine service projects, including labor tracking, invoicing, quotations, purchase requests, parts management, tooling records, and project documentation.
• Manage warranty and work-in-progress activities by tracking claims, supporting failure analysis processes, monitoring open items, and partnering with internal stakeholders to drive timely resolution.
• Analyze project financial data, revenue projections, and controlling reports, providing visibility and support for operational decision‑making and project performance improvements.
• Support government contracts and customer projects by coordinating documentation, invoice submissions, records management, and compliance with applicable customer and contractual requirements.
• Partner with Service Managers, Engineering, Finance, and global stakeholders to coordinate corrective actions, improve service execution processes, and support successful project delivery.
• Ability to travel domestically and internationally up to 50% of the time to customer sites located around the globe and US Coast Guard Bases. This position will be located in Lockport, Louisiana when travel is not required.

Basic Requirements

• Associate's degree in Business, Engineering Technology, or a related field and at least 3 years of experience in service project coordination, project administration, customer support, warranty administration, or a related field; OR
• Bachelor's degree in Business, Engineering Technology, or a related field and at least 1 year of experience in service project coordination, project administration, customer support, warranty administration, or a related field; OR
• Master's degree in Business, Engineering Technology, or a related field; OR
• JD/PhD in Business, Engineering Technology; OR
• At least 5 years of relevant experience in service project coordination, project administration, customer support, warranty administration in lieu of a degree.
• In order to be eligible for consideration, you must be a U.S. Citizen or U.S. Permanent. Resident Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Preferred Requirements

• Demonstrated experience supporting service projects involving internal combustion engines, marine equipment, power generation systems, or heavy industrial equipment.
• Working knowledge of warranty administration, government contracts, work-in-progress management, project financial reporting, and service operations.
• Experience utilizing SAP and related business systems, including MS5, PAS, C4S, PS3, or similar ERP, service, and project-management platforms.
• Strong analytical, organizational, and stakeholder-management capabilities, with experience coordinating complex projects involving multiple internal teams, suppliers, customers, or subcontractors.

Mental & Physical Requirements

• Ability to lift and carry up to 50 lbs.
• Ability to work at heights, climb ladders, and enter confined spaces as required by field service tasks.
• Ability to sit, stand, bend, stoop, walk, lift, and use a keyboard or mouse as required to perform the position.
• Ability to work time in marine shipyards and vessel engine rooms in an office environment.
• Ability to work near moving mechanical equipment and in environments that may include elevated noise, fumes, dust, water, odors, gases, heat, cold, and humidity.
• Ability to work a non-traditional schedule and extended hours while performing field-service assignments.

Power Systems Overview

Power Systems is the Rolls‑Royce business which provides world‑class power solutions and complete life‑cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide. Our vision is to ensure that the quality and dynamism that shaped our history continues into our future. It’s a bold pursuit, and we never stop striving to go further, faster, and better. We lead progress, creating the technologies that move us forward. If you’re driven to grow, to learn, and to make a lasting difference, this is where you belong.

Power Systems is the Rolls‑Royce business which provides world‑class power solutions and complete life‑cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide. Our vision is to ensure that the quality and dynamism that shaped our history continues into our future. It’s a bold pursuit, and we never stop striving to go further, faster, and better. We lead progress, creating the technologies that move us forward. If you’re driven to grow, to learn, and to make a lasting difference, this is where you belong.

Equal Opportunity Statement

Rolls‑Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

Closing date:

October 28, 2026

Job Posting Date

06 Oct 2026; 00:10

Pay Range

Pay ranges for remote employees are based on the state where the employee resides and may vary from the posted range. $68,255 - $110,915-Annually Location: New Orleans, LA

Benefits

Rolls‑Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, and employment type.

Business Unit Information

The Business Unit Power Systems of Rolls‑Royce provides world‑class power solutions and complete life‑cycle support under our product and solution brand mtu. Through digitalization and electrification, we strive to develop drive and power generation solutions that are even cleaner and smarter and thus provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These clean and technologically‑advanced solutions serve our customers in the marine and infrastructure sectors worldwide. At the heart of our business is the unrivalled dedication and technical expertise of our people. To support them we provide an environment of caring and belonging where everyone is themselves and supports each other. Discover how you can contribute your unique skills to our dynamic team.

Additional Information

We invite you to keep track of any applications and explore our exciting career opportunities. Thank you for considering a rewarding career with us where your talent and passion matter. Our vacancies are always up to date. Once a vacancy has been filled, the advertisement will be removed from our website. You can find further information regarding your application in our FAQ section.