Service Technician

Rolls-Royce plc; North Charleston (SC); On-site; USD 43,000 - 65,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with company match

Paid time off and holidays

Tuition reimbursement

Job summary

Rolls‑Royce plc in Charleston, SC, seeks an experienced Service Technician to independently service, troubleshoot, repair, and overhaul mtu engines and propulsion systems at customer sites across North America and internationally.

The role requires high travel, strong electrical/mechanical troubleshooting, and mentoring junior technicians while delivering world-class service in marine and industrial environments.

Qualifications

• 2 years mechanical or technical trade school with 3+ years of field service experience.
• In lieu of degree, 5+ years of field service experience with mechanical or electrical troubleshooting on large diesel engines.
• U.S. citizenship or permanent resident status required; sponsorship not available.

Responsibilities

• Travel domestically and internationally 70–100% of the time to customer sites.
• Lead field service execution: service, troubleshoot, repair, and overhaul mtu engines and propulsion systems.
• Manage full job lifecycle: planning, parts/tools procurement, vendor coordination, and documentation.
• Investigate field failures, write technical reports, and collaborate on design updates to service manuals.
• Develop customers and junior colleagues, train on safe operation and troubleshooting.

Skills

Field service experience

Diesel engines

Electrical troubleshooting

Mechanical troubleshooting

Problem solving

Education

2 years mechanical or technical trade school

5+ years field service experience

Tools

CAD software

Mechanical hand tools

Dial gauges & micrometers

Job description

Job Description

Job Title: Service Technician

Working Pattern: Full- Time

Working location: Charleston, South Carolina

Relocation assistance will not be provided if applicable.

USA 62

Why Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you’ll have the opportunity to create world-class power and propulsion solutions, pushing your problem-solving and ingenuity, to deliver real impact that puts safety first. You’ll be given responsibility and the opportunity to grow in our high-performance culture. This is Infinite Potential. And it’s your chance to really shine and contribute to one of the world’s most recognized brands and a beacon for engineering excellence.

Position Summary

The Service Technician is an experienced field technician responsible for the independent service, troubleshooting, repair, and overhaul of mtu engines, propulsion systems, and electronic controls at customer sites across North America and internationally. At this level, the technician is expected to operate with a high degree of autonomy, managing job planning, vendor coordination, and technical execution end-to-end, while also mentoring junior service personnel and contributing to product development and service documentation. This is a high-travel, technically demanding role for a seasoned professional who takes pride in delivering world-class service in challenging marine and industrial environments.

What you will be doing

• Travel domestically and internationally 70–100% of the time, often on short notice, this is a field-based role with the majority of time spent at customer sites.
• Lead field service execution, service, troubleshoot, repair, and overhaul mtu engines, propulsion systems, and electronic controls; inspect parts for conformance to specification; instrument propulsion systems; record test data; and commission and operate engines and propulsion systems on-site.
• Own the full job lifecycle, maintain active project timelines, prioritize tasks, prepare work estimates, request parts and tools, source local vendors in coordination with Purchasing, and keep accurate engine, vessel, and equipment logbooks and daily activity records.
• Investigate field failures and improve product quality, perform field inspections of failed parts, write technical reports to prevent future incidents, and collaborate with product groups on design development and updates to service manuals and bulletins.
• Develop customers and junior colleagues, instruct customers in safe engine operation, shutdown procedures, and troubleshooting; mentor and provide technical assistance to junior service personnel; and maintain the technical currency needed to stay ahead of evolving systems.

Basic Requirements

• 2 years mechanical or technical trade school with 3+ years of experience in field service with mechanical or electrical troubleshooting experience on large diesel engines or a related field.
• In lieu of degree, 5+ years of experience in field service with mechanical or electrical troubleshooting experience on large diesel engines or a related field.
• In order to be eligible for consideration, you must be a U.S. Citizen or U.S. Permanent Resident. Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Preferred Requirements

• Strong hands-on expertise in diesel marine engine testing, troubleshooting, and overhaul — including deep knowledge of internal combustion engine operation, electronic engine controls, instrumentation, electronics, physics, hydraulics, and pneumatics, combined with the physical properties of fuels, coolants, lubricants, and oils.
• Proficiency with mechanical and electrical hand tools, precision measurement instruments (dial gauges, bore gauges, micrometers), machine shop equipment for fabricating and testing parts, and the ability to work safely within the tight confines of marine engine compartments for extended periods; experience operating forklifts and rigging loads up to 1 ton is a plus.
• Experience with mtu engines and electronics, or comparable large diesel power systems, combined with CAD software proficiency and strong technical language and engineering terminology skills, including experience writing detailed field inspection reports, service letters, and service manual updates.
• Demonstrated ability to represent Rolls-Royce Power Systems professionally in customer-facing environments, with strong analytical and problem-solving skills for complex technical issues and the organizational discipline to manage multiple job tasks, timelines, and documentation requirements simultaneously.

Mental & Physical Requirements

Physical ability to lift, push, and pull weights in the 20–60 lbs range. Ability to work at heights, climb ladders, and enter confined spaces as required by field service tasks.

Benefits

Benefits Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, and employment type.

• including health, dental, vision, disability, life and accidental death & dismemberment insurance
• a flexible spending account
• a health savings account
• a 401(k) retirement savings plan with a company match
• Employee Assistance Program
• Paid Time Off
• certain paid holidays
• paid parental and family care leave
• tuition reimbursement
• and a long-term incentive plan

Equity Statement

Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide. Our vision is to ensure that the quality and dynamism that shaped our history continues into our future. It’s a bold pursuit, and we never stop striving to go further, faster, and better. We lead progress, creating the technologies that move us forward. If you’re driven to grow, to learn, and to make a lasting difference, this is where you belong. Rolls-Royce pioneers cutting-edge technologies that deliver the cleanest, safest and most competitive solutions to our planet’s vital power needs.

Infinite Potential

Closing date: October 9, 2026

Pay Range Pay ranges for remote employees are based on the state where the employee resides and may vary from the posted range. 31.43 - 47.15-Hourly Location: North Charleston, SC

Location: North Charleston, SC