Service Porter & Vehicle Shuttle - Training & Growth

Future Ford Lincoln of Concord; Concord (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Paid time off

Training & development

Tuition assistance

Vision insurance

Wellness resources

Job summary

The Future Ford Lincoln of Concord is seeking a service porter/shuttle driver to support the service department, greet customers, and help create a positive customer experience. No prior experience is required as training is provided.

Pay scale: base hourly compensation $21.00. The role includes driving customers to their homes or places of business and returning them after service is completed, while maintaining safety and professional conduct.

Qualifications

• Customer service experience required.
• Valid driver's license required.

Responsibilities

• Greets customers
• Parks vehicles
• Washes vehicles
• Drives customers to their homes or places of business and picks them up after their vehicle is repaired.
• Uses good judgment and safe driving skills.
• Keeps a timely shuttle route.
• Assists passengers getting in and out of vehicles.
• Operates radio or similar device to communicate with dealership or other vehicles to report disruption of service.
• Keeps a record of trips including names of passengers and destination or pick-up point.
• Notifies dispatcher or service manager of any servicing the shuttle vehicle may require, such as oil changes, tires, cleaning and general maintenance.
• Maintains a professional appearance.
• Performs other duties as assigned.
• Other tasks as assigned.

Skills

Customer service experience

Valid driver's license

Job description

The Future Ford Lincoln of Concord is seeking a service porter/shuttle driver to support the service department, greet customers, and help create a positive customer experience. No prior experience is required as training is provided.

Pay scale: base hourly compensation $21.00. The role includes driving customers to their homes or places of business and returning them after service is completed, while maintaining safety and professional conduct.