Service Porter/Valet

Mt. Washington Pediatric Hospital; Memphis (TN); On-site; USD 17,000 - 24,000; Full time

Job summary

Principle Toyota is hiring a Service Support Coordinator (Porter) to work on the service drive, moving cars and assisting customers with a focus on exceptional service. You will transport customers, manage vehicle flow, and help with item transfers while maintaining a high-energy, customer-first attitude.

The role requires a High School Diploma, English proficiency, a valid driver’s license, and the ability to work outdoors in all weather.

Qualifications

• Ability to stand for 8 hours and stay active on a service drive.
• Must be proficient in English and have good oral communication skills.
• Requires a valid driver’s license and ability to pass background checks.
• Some computer proficiency is necessary.

Responsibilities

• Move cars and assist customers on the service drive.
• Pull up loaner vehicles and transport customers as needed.
• Assist customers in transferring items to and from vehicles.
• Maintain high level of customer service and safety on site.
• Follow the 10 Foot Rule to greet and assist customers.

Skills

Customer service

Communication

Teamwork

High energy

Multitasking

Education

High School Diploma

Job description

• Location 7370 Winchester Rd,Memphis, TN, 38125,United States
• Base Pay $15.00 - $15.00 / Hour
• Relocation Expense Covered No
• Required Degree High school
• Travel 30%
• Manage Others No

Contact information

• Name Talent Team
• Email [e-mail]

Join the Principle Toyota Team as a Porter!

Are you passionate about cars and customer service? Do you thrive in a fast-paced, dynamic environment? Principle Toyota is looking for an energetic and enthusiastic Support Coordinator (Porter) to join our growing team!

Who You Are

You’re someone who loves making a positive impression and always brings a smile to work. Your quick thinking and attention to detail make you great at keeping things moving efficiently, from transporting customers to managing vehicle flow. If you enjoy working outdoors, interacting with people, and being part of a supportive team, we want to meet you!

Why You’ll Love Working with Us

Work-Life Balance Enjoy a consistent schedule with Sundays off to recharge. Plus, an additional day off during the week to maintain a healthy balance!

Career Growth We’re committed to helping you grow. With ongoing training and plenty of opportunities to advance, your career will always be on the move.

Benefits That Matter We care about you and your future. Enjoy comprehensive medical, dental, and vision coverage, paid vacation, and a 401(k) plan to help you plan ahead.

Positive Culture Be part of a team that values enthusiasm, integrity, and excellence. At Principle Toyota, we live by our core values: D - Dedicated, R - Results-Oriented, I - Innovative, V - Values-Centered, E - Enthusiastic, and N - Nurturing (DRIVEN).

You are the reason we are able to deliver exceptional service, drive innovation, and build lasting relationships with our customers. We are more than just a workplace—we are a family built on values that guide everything we do.

Requirements

The Service Support Coordinator (Porter) works on the service drive to assist the service department by moving cars, pulling up loan cars, assisting customers in transferring items from or to their vehicles, transporting customers to their destinations, and providing the highest quality customer service possible.

Responsibilities of the Service Support Coordinator (Porter)

• Provide exceptional customer service and teamwork with fellow associates.
• Commitment to ethical behavior and mutual respect for fellow associates.
• Ability to work quickly.
• Some computer proficiency is necessary.
• Follows directions well.
• Must have a high-energy personality.
• Enthusiastic presence and ability to smile constantly when with customers.
• Follow the 10 Foot Rule: every employee is to greet anyone they see in a customer area (showroom floor, service waiting area, etc.) and ask them if they have been assisted. If they have not, then ask them how you can help them, and if it's not something that you can assist them with, then get the first available appropriate personnel and don't leave the customer until you know that they have been assisted.
• Ask yourself every day: "If I were a customer, what would I want?" Then do your best to provide that kind of solution for your customer at every opportunity.

Qualifications of the Support Coordinator (Porter)

• Ability to stand for 8 hours at a time, walk quickly, and run.
• Ability to lift up to 50 lbs.
• Ability and willingness to work outdoors in all weather conditions.
• Ability and willingness to work a varied schedule, including some Saturdays and holidays.
• High School Diploma a MUST.
• Must be proficient in English.
• Ability to read and comprehend instructions and information.
• Good oral communication skills.
• Valid state of residence driver's license.
• Required to pass a drug test and background check.
• Professional personal appearance.
• Ability to work comfortably with the public.
• Ability to communicate customers' interests, needs, and requests to management and sales personnel.

Summary

Requirements of the Support Coordinator (Porter)

• Valid Driver's license.
• High School Diploma or GED.
• Able to pass drug screening, background check, and motor vehicle record check.
• Able to drive a manual transmission a plus!
• Able to drive long distances.
• Able to work some Saturdays and some holidays. (5 major holidays are paid time off).

Thephysical demandsdescribed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; use of hands to hold, handle or feel; and able to reach with hands and arms. The employee frequently is required to talk, hear, walk, climb or balance; stoop, kneel, crouch or crawl. The employee is occasionally required to. The employee must regularly lift and/or move up to 10 pounds; frequently lift and/or move up to 50 pounds; and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and depth perception.

Principle Automotive maintains a strong policy of equal opportunities for all associates and applicants of employment. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, sex, national origin, age, marital status, disability or citizenship as well as other classifications protected by applicable federal, state or local laws. EOE