Service Porter - Mercedes-Benz Stevens Creek

AutoNation; San Jose (CA); On-site; USD 26,000 - 45,000; Full time

Benefits offered by this job

401k matching

Health insurance

Maternity benefits

Associate discounts

YouDecide deals

DRVPNK charity program

Diversity and inclusion

Job summary

AutoNation is looking for a Service Porter to support the service department by preparing and delivering vehicles, assisting with write-ups, and keeping the lot tidy and organized. You will move cars, remove protective coverings, inspect for damage, and report issues to the service consultant.

You may transport customers and parts as needed and help with shop clean-up. Requirements include a High School Diploma or equivalent, 6–12 months of prior work (preferred), ability to read and comprehend

Qualifications

• High School Diploma or equivalent.
• 6–12 months of previous work experience (preferred).
• Ability to read and comprehend written instructions and information.
• Demonstrated effective communication and interpersonal skills.
• Must have a valid driver's license.
• Ability to operate an automobile.
• Ability to drive manual transmission vehicles.

Responsibilities

• Assist with service write-ups and tagging of customer cars and trucks.
• Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer.
• Inspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediately.
• Transport customers and dealership personnel as needed.
• Perform deliveries as required.
• Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards.
• Return vehicle keys to the appropriate service consultant.
• Test batteries of customer vehicles in service drive.
• Assist with shop clean-up and deliveries when needed.

Skills

Customer service

Communication

Manual transmission driving

Driving safety

Reading comprehension

Attention to detail

Education

High School Diploma or equivalent

Job description

The Service Porter is responsible for performing a variety of duties as it relate to the maintenance and service of vehicles.What are the day-to-day responsibilities?Assist with service write-ups and tagging of customer cars and trucksRemove vehicle protective coverings and ID tags prior to returning completed vehicle to customerInspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediatelyTransport customers and dealership personnel as neededPerform deliveries as requiredClean interior and exterior of new and used vehiclesKeep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standardsReturn vehicle keys to the appropriate service consultantPick up vehicles from and deliver vehicles to storagePick up parts from the Parts DepartmentTest batteries of customer vehicles in service driveMaintains building and ground as neededAssist with shop clean-up and deliveries when neededWhat are the requirements for this job?High School Diploma or equivalent6-12 months of previous work experience (preferred)Ability to read and comprehend written instructions and informationDemonstrated effective communication and interpersonal skillsAbility to handle machinery safelyAbility to drive manual transmission vehiclesDemonstrated customer service skillsMust have a valid drivers licenseAbility to operate an automobile$19/hrㅤ$19.00 - $32.49ㅤExciting Benefits and Perks Await You:Competitive compensation and 401k matchingEnjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGearAccess amazing deals and discounts through YouDecide, a website with offers from top providers and retailersJoin our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwideAutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.