Service Porter - Honda West

Sonic Automotive; Las Vegas (NV); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking automotive company as a Service Porter, where you'll play a crucial role in enhancing customer experience by ensuring smooth vehicle operations and maintaining a tidy service environment. This position offers a fantastic opportunity to grow within a supportive team that values your contributions. With comprehensive training and competitive benefits, you will be part of a company dedicated to your professional success and personal development. If you are passionate about delivering exceptional service and want to be part of a dynamic team, this role is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Award-winning training

Car purchasing benefits

Personal Automotive Concierge Service

Qualifications

• Must be authorized to work in the USA.
• Ability to pass pre-employment testing including background checks.

Responsibilities

• Greets customers and directs them to the appropriate service personnel.
• Controls service traffic flow and parks vehicles safely.
• Maintains a clean and safe service drive area.

Skills

Customer Service

Vehicle Operation

Attention to Detail

Safety Awareness

Education

High School Diploma or equivalent

Job description

Service Porter - Honda West in Las Vegas, NV at Sonic Automotive

Job Type: Other

Experience: Associate

About

At Honda West, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Salary: $16 - $18 / hour

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

Job Description

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience while maintaining an orderly service parking area.

Duties and Responsibilities:

1. Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location.
2. Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around).
3. Controls service traffic flow, parking and assists with loaner vehicles as needed. Parks vehicles after they have been written up.
4. Drives safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation.
5. Retrieves customer vehicles at cashier for pick-up; waits at vehicle for customer, thanks customers for their business.
6. Installs disposable seat covers, steering wheel covers, floor mats, and I.D. tags in all the vehicles taken in for service.
7. Delivers the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot.
8. Maintains a clean and safe service drive area, free of trash, water, leaves, and dirt.
9. Drives vehicles to and from service lane, service stalls, and parking lot as needed.
10. Makes key tags for vehicles.
11. Maintains a professional appearance.
12. Performs other duties as assigned.
13. Follows all company safety policies and procedures, and immediately reports any and all accidents to a manager or supervisor.

Minimum Requirements:

• All applicants must be authorized to work in the USA.
• All applicants must perform duties and responsibilities in a safe manner.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEOC guidelines.