Service Porter - Honda of Serramonte

Sonic Automotive; Daly City (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic and rewarding career as a Service Porter at a leading automotive dealership. This entry-level position offers a fantastic opportunity to grow in the automotive industry while delivering exceptional customer service. As a Service Porter, you'll be the friendly face welcoming customers, ensuring the dealership remains organized and presentable, and assisting with vehicle movement. With a focus on teamwork and customer satisfaction, this role is perfect for those looking to start their journey in the automotive field. Enjoy a supportive environment with opportunities for advancement within a Fortune 500 company, and take the first step towards a fulfilling career in the automotive industry.

Benefits

401k plan with company match

Paid Time Off accrual

Employee discounts on purchasing and leasing cars

Opportunities for career advancement

Qualifications

• Entry-level position ideal for those pursuing a career in the automotive industry.
• Strong attention to detail and excellent communication skills required.

Responsibilities

• Greet customers and assist with vehicle movement and service appointments.
• Maintain dealership appearance and provide excellent customer service.
• Drive vehicles within the dealership and support service departments.

Skills

Customer Service

Attention to Detail

Communication Skills

Driving Skills

Education

Automotive Program Completion

Job description

Service Porter - Honda of Serramonte in Colma, CA at Sonic Automotive

Job Type: Other

Experience: Entry Level

About

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

At Honda of Serramonte, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Job Description

Summary

The Service Porter will be responsible for maintaining the dealership’s appearance, assisting with vehicle movement, and delivering exceptional customer service. This entry-level position is ideal for candidates interested in pursuing a career in the automotive industry.

Duties and Responsibilities

1. Greets all customers entering the service area with a friendly and professional attitude, answers their questions, and directs them to the appropriate person or location.
2. Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around).
3. Moves and parks vehicles in the dealership premises to maintain the flow of traffic.
4. Drives vehicles to and from service lane, service stalls, and parking lot as needed.
5. Keeps the dealership lot, driveways, and sidewalks clean, organized, and presentable.
6. Provides excellent customer service when interacting with customers and directing them to the appropriate personnel.
7. Retrieves customer vehicles at cashier for pick-up; waits at vehicle for customer, thanks customers for their business.
8. Installs disposable seat covers, steering wheel covers, floor mats, and I.D. tags in all vehicles taken in for service.
9. Supports service departments with various tasks as required (i.e., replenish vehicle fluids and minor vehicle assistance tasks).
10. Follows all company safety policies and procedures and immediately reports any and all accidents to a manager or supervisor.
11. Valid driver’s license with a clean driving record.
12. Physically able to drive and move vehicles.
13. Strong attention to detail to maintain the dealership’s professional appearance.
14. Excellent communication and interpersonal skills.
15. Must be authorized to work in the USA.
16. Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.

Preferred Qualifications:

1. Recent completion of an automotive program or some automotive experience.

Compensation (Hourly):

$20.00 / hour

*The Porter Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of twenty dollars an hour.

Schedule:

1. FULL TIME
2. 5 days a week / 2 days off
3. Sundays off
4. Weekend availability required
5. Service Drive Hours: Monday - Saturday: 7am to 6pm

Benefits include:

• 401k plan with company match
• Paid Time Off accrual
• Closed for Thanksgiving Day and Christmas Day
• Employee discounts on purchasing and leasing cars
• Opportunities for career advancement within a Fortune 500 company

All your information will be kept confidential according to EEOC guidelines.