Service Porter - Honda of Serramonte

Sonic Automotive; California (MO); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Competitive salary

Award winning training

Medical, Dental, and Vision benefits

401k plan

Paid Time Off (PTO)

Job summary

A leading automotive company in California is seeking a Service Porter to facilitate smooth vehicle movements and enhance customer convenience. You will be responsible for greeting customers, managing service traffic, and maintaining the service area. This position offers competitive hourly pay between $18.00 and $20.00 and comprehensive training programs. Applicants must have a valid driver's license and be able to work full-time with availability from Monday to Saturday.

Qualifications

• Must be authorized to work in the USA.
• Valid driver's license and good driving record.
• Ability to pass background checks and drug tests.

Responsibilities

• Greets customers with a friendly attitude and directs them appropriately.
• Controls service traffic flow and parks vehicles after writing them up.
• Maintains a clean and safe service area.

Skills

Customer service skills

Safe driving

Attention to detail

Job description

Service Porter - Honda of Serramonte in Colma, CA at Sonic Automotive

Job Type: Other

Experience: Associate

About

Honda of Serramonte is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we’re doing here and would love to tell you about our opportunities!

Salary: $18.00 to $20.00 per hour

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

Job Description

The Service /Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area.

Duties and Responsibilities:

· Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location

· Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)

· Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up

· Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation

· Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business

· Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service

· Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot

· Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.

· Drives vehicles to and from service lane, service stalls, and parking lot as needed.

· Makes key tags for vehicles

· Maintains a professional appearance

· Performs other duties as assigned

· Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

• All applicants must be authorized to work in the USA.
• Valid driver's license and good driving record.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

(The Service Porter position has a pay scale consisting of the following: wages include base hourly compensation of between $18.00 and $20.00.)

Schedule:

• Full Time
• Monday through Saturday availability required

It's time to make the most important move of your career. From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEO guidelines.