Service Porter - Coggin Ford

Lhmauto; Jacksonville (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic Valet/Porter team members to enhance guest experiences in the automotive sector. This role is vital as the first point of contact for service customers, responsible for greeting, checking in vehicles, and ensuring a smooth flow in the service area. Join a forward-thinking company that values innovation and teamwork, providing opportunities for personal and professional growth. If you are passionate about customer service and enjoy a dynamic work environment, this position offers the chance to make a significant impact every day.

Benefits

Weekly pay

Paid holidays & paid time off

Paid training

401k with company match

Employee discounts on parts and service repairs

Opportunities for community service initiatives

Aggressive Employee referral program with bonus opportunities

Qualifications

• Must be at least 18 years old with a valid driver's license.
• Ability to pass pre-employment screening including background and drug tests.

Responsibilities

• Greet customers and obtain vehicle information upon arrival.
• Move customer vehicles safely and assist in service organization.
• Promote effective relationships with dealership associates.

Skills

Customer Service Skills

Communication Skills

Ability to operate manual transmission

Organizational Skills

Education

High School Diploma or equivalent

Job description

Coggin is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Valet/Porter, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.

The Service Valet/Porter is the initial contact at the dealership for the arriving service customer. The Service Valet is tasked with meeting and greeting customers when they arrive for service, and checking them in for their appointment. It is the Service Lot Attendant's responsibility to move customer’s vehicles from the service drive to the shop.

Responsibilities:

• Greet customers in a timely, friendly manner and obtain vehicle information at the customer’s vehicle when possible.
• Assist the Service Advisor in helping customers while maintaining organization in the service drive.
• Move the customer’s vehicle following the greeting process as outlined by management in a safe and secure manner.
• Retain keys according to departmental safeguard procedures.
• Actively promote effective working relationships with associates and departments in the dealership.
• Follow dealership specific procedures for active vehicle delivery of the customer’s vehicle resulting in return visits and admirable (CSI) Customer Satisfaction Index.
• Readily assist fellow dealership personnel in completing the work necessary to ensure full functioning of the dealership.
• Ability to work outdoors and on your feet for extended periods of time.

Qualifications:

• Ability to operate manual transmission is highly preferred.
• Must be a minimum of eighteen years of age.
• Must have a valid driver's license.
• Must be able to pass pre-employment screening (background and drug test).

Company Benefits:

Pay and Recognition:

• Weekly pay.
• Paid holidays & paid time off.
• Deferred Holiday Pay Match.
• Paid training.
• Stock Awards (select management and front-line team members eligible).

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans.
• Up to 12 weeks paid pregnancy leave (disability leave).
• Health savings.
• Flex spending accounts (tax free).
• Short-term and Long-term disability plans.
• Life Insurance (Whole Life and Term).
• 401k with company match.

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development.
• Continuous training through Asbury's Internal Learning Management System.

Professional growth and development opportunities Additional advantages:

• Student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Opportunities to join our community service initiatives, which includes paid volunteer hours.
• Aggressive Employee referral program with bonus opportunities.

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.