Service Porter - AutoNation Ford Westlake

AutoNation; Westlake (OH); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

401k matching

Health insurance

Dental and vision

Employee discounts

YouDecide deals

Cancer charity support

Job summary

AutoNation is seeking a Service Porter in Westlake, OH to support the service drive and lot operations. You will assist with write-ups, tag customer vehicles, remove coverings, inspect for issues, and transport cars as needed.

Role emphasizes safety, reliability, and customer service. Benefits include health plans, 401k matching, and employee discounts as part of AutoNation's commitment to its associates and communities.

Qualifications

• High School Diploma or equivalent.
• 6–12 months of previous work experience preferred.
• Ability to read and comprehend written instructions and information.
• Demonstrated effective communication and interpersonal skills.
• Must have a valid driver's license and ability to drive manual transmission vehicles.

Responsibilities

• Assist with service write-ups and tagging of customer cars and trucks.
• Remove vehicle protective coverings and ID tags prior to returning the vehicle to the customer.
• Inspect vehicles for stains, debris and damages and report any issues.
• Transport customers and dealership personnel as needed.
• Perform deliveries as required and keep the lot neat and orderly.
• Return vehicle keys to the appropriate service consultant and pickup/delivery of vehicles as needed.
• Test batteries of customer vehicles in service drive and assist with shop clean-up.

Skills

Customer service

Communication

Attention to detail

Safety awareness

Reading comprehension

Education

High School Diploma or equivalent

Job description

The Service Porter is responsible for performing a variety of duties as it relate to the maintenance and service of vehicles.What are the day-to-day responsibilities?Assist with service write-ups and tagging of customer cars and trucksRemove vehicle protective coverings and ID tags prior to returning completed vehicle to customerInspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediatelyTransport customers and dealership personnel as neededPerform deliveries as requiredClean interior and exterior of new and used vehiclesKeep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standardsReturn vehicle keys to the appropriate service consultantPick up vehicles from and deliver vehicles to storagePick up parts from the Parts DepartmentTest batteries of customer vehicles in service driveMaintains building and ground as neededAssist with shop clean-up and deliveries when neededWhat are the requirements for this job?High School Diploma or equivalent6-12 months of previous work experience (preferred)Ability to read and comprehend written instructions and informationDemonstrated effective communication and interpersonal skillsAbility to handle machinery safelyAbility to drive manual transmission vehiclesDemonstrated customer service skillsMust have a valid drivers licenseAbility to operate an automobileExciting Benefits and Perks Await You:Competitive compensation and 401k matchingEnjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGearAccess amazing deals and discounts through YouDecide, a website with offers from top providers and retailersJoin our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwideAutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.