Service Porter

Motown Harley-Davidson; Taylor (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a leading motorcycle dealership as a Lot Porter! This role is perfect for those who have a passion for motorcycles and the motorcycling lifestyle. You will be responsible for moving and cleaning motorcycles, maintaining an organized lot, and providing exceptional service to customers. With a focus on quality and customer satisfaction, you will play a crucial role in the service department, assisting in various tasks from detailing to forklift operations. If you're energetic, detail-oriented, and ready to embrace the riding community, this opportunity is for you!

Qualifications

• 2+ years of motorcycle experience with a passion for the motorcycling lifestyle.
• Valid driver's license with motorcycle endorsement and clean driving record.

Responsibilities

• Move and clean motorcycles, ensuring they are in sound working condition.
• Provide high-quality service to customers and maintain clean work areas.

Skills

Motorcycle experience

Forklift operations

Customer service

Attention to detail

Ability to work flexible hours

Education

High school diploma or equivalent

Tools

Cleaning tools

Motorcycle maintenance tools

Job description

JOB TITLE: Lot Porter

DEPARTMENT: Service

SUPERVISOR: Service Manager

SUMMARY DESCRIPTION

Moves and cleans motorcycles, keeps the motorcycles in sound working condition, and helps the Service Manager as requested.

DUTIES AND RESPONSIBILITIES

• Provide prompt, dependable, high quality service to internal and external customers.
• Maintain the highest level of customer satisfaction.
• Maintain clean, efficient work areas and service facility, including company property such as work trucks and trailers.
• Transferring units in and out of the Service Department.
• Forklift operations.
• Washing/Detailing all units.
• Unloading new units off freight trucks.
• Assembly and PDI of new units.
• Maintaining the entire lot.
• Perform other related duties as assigned or requested.

SUPERVISORY RESPONSIBILITIES

• None

QUALIFICATIONS & JOB REQUIREMENTS

• Must have 2+years of motorcycle experience.
• Capable of pushing and loading motorcycles.
• High school diploma or equivalent.
• Valid driver’s license and motorcycle endorsement.
• Clean driving record.
• Knowledge and experience with sales of Harley-Davidson motorcycles and other products and services sold by the dealership, or the demonstrated ability to quickly learn them.
• Passion for the motorcycling lifestyle and riding community.
• Attention to detail.
• High energy level needed.
• Maintain a positive attitude and relationship with all other employees.
• Ability to work a flexible schedule including weekends, Holidays, and evenings.
• Proficient in meeting deadlines on a timely manner.

PHYSICAL DEMANDS

• Requires the use of both hands.
• Frequently required to bend, stop, crouch, reach, handle tools and lift 50lbs of material.
• Requires the ability to balance and push a 600+lb motorcycle.

WORKING CONDITIONS

• The noise level in the work environment is usually loud.
• Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
• Occasionally exposed to exhaust fumes or other airborne particles.
• Frequently works near moving mechanical parts.