Service Porter

Family Car Group; Bossier City (LA); On-site; USD 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a Service Porter to enhance customer experiences in their service department. This role involves interacting with customers and team members, ensuring vehicle delivery and service area maintenance. If you have a passion for customer service and teamwork, this position offers a rewarding opportunity in a supportive environment. Join a reputable family-owned dealership dedicated to providing an outstanding car-buying experience and a strong community presence. Your skills in communication and a positive attitude will be key to your success in this dynamic automotive role.

Benefits

Medical

Dental

Vision

401(k)

Basic Life Insurance

Accident & Critical Illness Insurance

Paid Training

Short Term Disability

Employee Discount Program

Qualifications

• Must have a valid Operator Driver's License and be insurable.
• Experience in customer service and teamwork is essential.

Responsibilities

• Deliver customers and vehicles to desired locations efficiently.
• Maintain cleanliness and organization of service areas.

Skills

Customer Service Skills

Teamwork

Communication Skills

Education

High School Diploma or GED

1-2 years related experience

Tools

Standard Transmission Vehicle

Job description

Service Porter

Service Porter is responsible for performing a variety of duties as they relate to the operation of a service department. This position interacts daily with Customers, Technicians, Service Associates, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.

Job Responsibilities

• Pick up from and deliver customers to desired locations
• Pick up and deliver vehicles to sublet vendors and customers as directed
• Move vehicles from intake area to storage area
• Move vehicles inside and outside of service center to help achieve production standards
• Maintain a neat and orderly work area by sweeping, removal of trash and discarded parts as well as other actions required to maintain the appearance of the service/customer areas
• Maintain other areas of the collision center such as the offices, storage areas and around the outside of the collision center
• Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes
• Save and tag all warranty parts for storage

Requirements

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job requires "people" skills and a genuine desire to service the client. A positive attitude and willingness to be a team member are essential to this position.

Education and/or Experience

High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.

Operator Driver's License (must be insurable and ability to drive a standard transmission).

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Benefits Offered

• Medical
• Dental
• Vision
• 401(k)
• Basic Life Insurance
• Accident & Critical Illness Insurance
• Paid Training
• Short Term Disability
• Employee Discount Program

About Us

Family Car Group is a reputable, well-established, family-owned, and operated auto dealership group with a strong presence in our community. Our dealerships are dedicated to providing an amazing car-buying experience and provide a large selection of high-quality vehicles. Our goal is to dramatically enhance the car buying and servicing experience for our customers by building relationships based on mutual respect and complete transparency.

Family Car Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence, apply today!