Service Porter

Ferman on Dale Mabry INC; Tampa (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Ferman on Dale Mabry INC is hiring a Service Porter to support the dealership service department by moving, parking, and organizing guest and dealership vehicles. You’ll help maintain a clean, safe service area and ensure smooth vehicle flow for guests.

The role requires attention to detail, reliable attendance, and good communication with team members. A valid driver's license is preferred, with on-the-job training provided.

Qualifications

• Safely move and park vehicles with care.
• Maintain organized service drive and parking areas.
• Assist with vehicle check-in, prep, and guest retrieval.
• Wash or lightly clean vehicles as needed.
• Ability to stand, walk, and move continuously in a fast-paced environment.

Responsibilities

• Move and park guest and dealership vehicles safely.
• Keep service drive, parking areas, and lanes clean and organized.
• Assist with vehicle check-in, delivery prep, and guest retrieval.
• Wash or lightly clean vehicles as needed.
• Monitor inventory locations and assist with staging.
• Support service advisors and technicians with operational tasks.
• Ensure vehicles are secured and follow dealership procedures.
• Inspect vehicles for damage and report concerns.
• Maintain clean dealership grounds and service areas.
• Follow dealership safety procedures and traffic guidelines.

Skills

Attention to detail

Organizational skills

Dependable attendance

Good communication

Guest service skills

Valid driver's license

Education

High school diploma or equivalent

Job description

Description

Position Summary

The Service Porter supports the daily operations of the dealership service department by moving, organizing, and maintaining guest and dealership vehicles. This role helps ensure efficient traffic flow, a clean and organized service area, and a positive guest experience through safe vehicle handling and general operational support.

Essential Duties and Responsibilities

• Move and park guest and dealership vehicles safely throughout the service department and dealership property.
• Maintain organization and cleanliness of the service drive, parking areas, and service lanes.
• Assist with vehicle check-in, delivery preparation, and guest vehicle retrieval.
• Wash or perform light cleaning of vehicles as needed.
• Monitor vehicle inventory locations and assist with vehicle staging.
• Assist Service Advisors and technicians with operational support tasks.
• Ensure vehicles are locked, secured, and handled according to dealership procedures.
• Inspect vehicles for visible damage and report concerns to management.
• Keep dealership grounds and service areas clean and presentable.
• Follow all dealership safety procedures and traffic guidelines.
• Support additional service department tasks as assigned.

Requirements

Qualifications

• Ability to safely operate automatic and manual transmission vehicles preferred.
• Strong attention to detail and organizational skills.
• Ability to work efficiently in a fast-paced environment.
• Dependable attendance and strong work ethic.
• Positive attitude and willingness to assist team members.
• Good communication and guest service skills.
• Valid driver's license with acceptable driving record required.

Education and Experience

• High school diploma or equivalent preferred.
• Previous automotive, porter, valet, or lot attendant experience preferred but not required.
• On-the-job training provided for qualified candidates.

Physical Requirements

• Ability to stand, walk, bend, and move continuously throughout the workday.
• Ability to enter and exit vehicles frequently.
• Ability to occasionally lift up to 25 pounds.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to safely operate vehicles for extended periods.

Work Environment

Work is performed in dealership service areas, parking lots, and outdoor environments with frequent vehicle movement, varying weather conditions, noise, and fast-paced activity.

Equal Employment Opportunity Statement

The Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required for this position. Management reserves the right to modify, add, or remove duties and assign other responsibilities as necessary.