Service Porter

The Tamaroff Group; Southfield (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly rate

Job summary

The Tamaroff Group is seeking a Service Porter in Roseville, MI to support the service department and ensure smooth vehicle flow. You will greet customers, help move vehicles, and assist technicians in a fast-paced environment while maintaining a positive, professional demeanor.

Ideal candidates are organized, safety-conscious, and responsive, with a strong focus on customer service and teamwork within the service team.

Qualifications

• Excellent communication and customer service skills.
• Ability to drive a variety of vehicles safely and responsibly.
• Strong attention to detail and ability to follow instructions.

Responsibilities

• Move vehicles in and out of the service area to support technicians.
• Greet customers and direct them to the appropriate areas for a positive experience.
• Help maintain an organized service area and assist service staff as needed.
• Perform basic vehicle tasks and keep the service area clean and orderly.
• Assist with delivering completed vehicles and addressing customer questions.

Skills

Excellent communication

Customer service

Vehicle handling

Attention to detail

Teamwork

Professional demeanor

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Roseville, MI, US

30+ days ago Requisition ID: 1053

The Role

We’re looking for a reliable and detail-oriented Service Porter to join our team and provide exceptional support to our service department. In this role, you’ll be responsible for maintaining the flow of vehicles in and out of the service area, ensuring that the dealership runs smoothly. If you enjoy working in a fast-paced environment, have a strong work ethic, and are committed to providing excellent customer service, we want you on our team!

What You'll Do

• Vehicle Management: Safely park and retrieve customer vehicles in the service department, ensuring they are ready for technicians to begin work.
• Customer Interaction: Greet customers upon arrival and departure, helping to direct them to the appropriate areas and ensuring a positive experience.
• Assist with Service Flow: Help maintain an organized service area by moving vehicles to designated locations and assisting technicians and service advisors as needed..
• Vehicle Maintenance: Perform basic maintenance tasks such as fueling vehicles, checking tire pressures, and washing vehicles before and after service.
• Keep the Service Area Clean: Maintain a clean and orderly work environment by keeping the service area, parking lot, and customer waiting areas neat and organized.
• Deliver Vehicles: Assist with delivering completed vehicles to customers, ensuring they are informed about the services performed and addressing any concerns.

Follow Up

Maintain communication with prospective buyers, following up on leads and previous interactions to close sales.

Team Support

Collaborate with the service team to ensure the department operates efficiently and customer satisfaction is maintained

Qualifications

• Experience
  • Previous experience in a similar role is a plus, but not required.
  • Strong interest in the automotive industry and willingness to learn.
  • Ability to work efficiently and stay organized in a fast-paced environment.
• Skills
  • Excellent communication and customer service skills.
  • Ability to drive a variety of vehicles safely and responsibly.
  • Strong attention to detail and ability to follow instructions.
  • Ability to work independently and as part of a team.
  • A positive attitude and professional demeanor.
• Competitive hourly rate

About the Company

The Tamaroff Group, a respected name in the automotive industry for over 50 years, is always looking for talented individuals to join our team. With a commitment to customer satisfaction, innovation, and community involvement, we offer a dynamic and supportive work environment where you can grow and thrive. If you're passionate about the automotive industry and looking for a company that values its employees, now is the perfect time to become a part of our legacy. Join us and be a part of a team dedicated to excellence!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.