Service Porter

Shea Properties; Seattle (WA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

PTO

Paid holidays

Medical

Dental

Vision

401k

Disability insurance

Life insurance

Apartment discount (40%)

Cell phone allowance

Job summary

Shea Properties seeks a Service Porter Associate to maintain on-site common areas at a Seattle apartment community. The role involves cleaning, light maintenance, and assisting with turnover per standard procedures. Hours typically align with property operations, 8 a.m.–5 p.m.

with potential weekend days, and duties expand with site needs. The position emphasizes safety, customer service, and collaboration with Property Management Staff to ensure a clean, safe living environment and strong

Qualifications

• Effective written and oral communication skills are required.
• Provide exceptional customer service in a residential setting.
• Prior janitorial or maintenance experience is preferred.

Responsibilities

• Inspect and clean common areas and model suites, pools, and offices.
• Assist with turnover work on vacant apartments per move-in/move-out checklists.
• Deliver notices, flyers, and newsletters to residents as requested.
• Paint signs, fences, and other structures as directed by the supervisor.
• Stock maintenance supplies and reconcile packing slips for procurement.

Skills

Communication skills

Customer service

Operate hand tools

Independent work

First aid knowledge

Education

High School Diploma or equivalent

Tools

Hand tools

Job description

Description

The Service Porter Associate, as with all Shea team members, is expected to conduct himself/herself in a professional manner that is consistent with Shea Core Values and the Business Ethics, Employee Conduct and Confidentiality policy. The pay range for this position is $21.76 to $23.78/hour. The Service Porter is also eligible to participate in the renewal bonus and the discretionary annual bonus plan. JF Shea offers a competitive benefit package including PTO, paid holidays, medical, dental, vision, 401k, disability, life insurance, 40% Monthly Apartment Discount (based on availability) and cell phone allowance

Job Duties

• Inspects and cleans all common area laundry rooms, restroom facilities, leasing/management office, models, pool area, guest suites and recreational room facilities, and other common areas of the community.
• Inspects all common area grounds including landscape areas, streets, walkways and trash enclosures, removing all trash. Sweeps or washes common areas as directed.
• Assists with general cleaning and scheduled maintenance turnover work on vacant apartments in accordance with the move-in/move-out checklist and company policies and procedures.
• Delivers notices, flyers, and newsletters to residents when requested.
• Paints signs, posts, fences, fire hydrants, speed bumps, decking, curbs, and other areas as directed.
• Performs and assists in other general maintenance duties that are requested by the Service Manager.
• As directed, receives and stocks all maintenance supplies and materials.
• As directed, reconciles all packing slips to merchandise shipments, and forwards to the Service Manager.
• Regularly provides information to the Property Management Staff regarding safety concerns and the general appearance of the community to ensure a quality, safe living environment for the residents and marketability of the community.
• Promotes positive resident relations by projecting a courteous, helpful attitude and assisting residents with a helping hand when appropriate.
• Performs other duties as assigned. Actual job duties and responsibilities may vary depending on the size of the community.

Technical/Professional Knowledge (Knowledge/Skills, Education, and Experience)

• Effective written and oral communication skills.
• Provide exceptional customer service.
• Operate hand tools.
• Work independently and follow verbal and written directions.
• Knowledge of First Aid and Safety procedures.
• Previous experience performing janitorial related tasks including cleaning and painting.
• High School Diploma or equivalent preferred.

Work Environment

The Service Porter works on-site at an apartment community and interfaces with external/internal customers, residents, and vendors on a regular basis. The position work schedule varies depending on the property. Hours are usually scheduled from 8 a.m. - 5 p.m. and are typically scheduled to work weekend days (Sat/Sun). However, the Service Porter should be flexible with availability depending on the needs of the property.

Physical Requirements

The Service Porter' physical condition must be sufficient for the consistent and successful completion of the specific responsibilities defined for this position and for his/her performance to be in complete conformance with all professional standards defined for this position. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands, reach with hands and arms, stoop, kneel, crouch, or crawl, talk, and hear. May be required to lift and/or move up to 50 pounds. Must be able to occasionally drive during the course of work.

Shea Properties is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.

EOE/M/F/D/V