Service Porter

L0183 BMW of Monterey; Seaside (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays

401(k) Retirement Plan

Vehicle Purchase Discounts

Lithia Learning Center

Wellness Programs

Job summary

L0183 BMW of Monterey is seeking a Service Porter to support the service department by greeting customers, moving and parking vehicles, and preparing them for delivery or service appointments.

You will assist service advisors and technicians, help customers with Bluetooth connectivity and BMW ConnectedDrive features, and keep the service area clean and organized. Availability includes evenings, weekends, and holidays.

Qualifications

• Customer-service oriented attitude.
• Comfortable operating both automatic and manual-transmission vehicles.
• Willing to learn automotive technology and features.
• Punctual and able to work as part of a team.

Responsibilities

• Greet and assist Service Department customers.
• Move, park, and retrieve customer vehicles safely.
• Prepare vehicles for customer delivery and service appointments.
• Assist Service Advisors and technicians with vehicle movement and general dealership needs.
• Help customers with Bluetooth connectivity and BMW ConnectedDrive features.
• Demonstrate basic vehicle technology to customers.
• Maintain a clean, organized service area and follow safety procedures.

Skills

Customer service

Driving

Bluetooth

Team player

Job description

Dealership: L0183 BMW of Monterey BMW of Monterey Hiring: Service Porter Pay: $16.90 - $23.00 Hourly Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.

Why Join Our Team?

Learn BMW vehicles and technology Develop valuable automotive experience Work with a great team Opportunity to grow Work around great vehicles Make a difference for customers

What You’ll Do

• Greet and assist Service Department customers.
• Move, park, and retrieve customer vehicles safely.
• Prepare vehicles for customer delivery and service appointments.
• Assist Service Advisors and technicians with vehicle movement and general dealership needs.
• Help customers understand and set up Bluetooth connectivity, smartphone pairing, and BMW ConnectedDrive features.
• Demonstrate basic vehicle technology and help customers become comfortable with their BMW’s features.
• Perform vehicle inspections and help maintain a clean, organized service area.
• Follow all dealership safety procedures and standards when operating customer vehicles.

What You’ll Bring

• Customer-service-oriented attitude.
• Comfortable operating both automatic and manual-transmission vehicles.
• Comfortable learning and explaining automotive technology.
• Proficient in Bluetooth, smartphones, apps, and vehicle connectivity.
• Interest in learning BMW products, features, and technology.
• Punctual, and willing to work as part of a team.
• We desire previous dealership, automotive, customer service, or vehicle-related experience, but we are willing to train you.
• Acceptable driving record and a valid driver’s license in your state of residence.

Total Rewards

• The Hourly Pay Range for this position is $16.90 - $23.00.
• Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location.
• Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
• We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

• At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers.
• We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars.
• We’ve built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
• High School graduate or equivalent, 18 years or older required.
• We are a drug-free workplace.
• We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
• We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
• Reasonable accommodations may be made to enable individuals to perform the essential functions.
• At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life.
• Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.
• Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD).
• Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate.
• With thousands of vehicles and hundreds of locations, the career possibilities are endless.
• Join us as we accelerate towards growth in automotive and beyond!