Service Porter

Desert Wind Harley-Davidson; Mesa (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant team at an established motorcycle dealership where you will play a crucial role in maintaining the fleet of motorcycles. As a Lot Porter, you will ensure that all units are clean and in sound working condition, providing excellent service to both customers and staff. You'll be involved in various tasks from washing and detailing motorcycles to assisting with the assembly of new units. This position offers a dynamic work environment with the opportunity to immerse yourself in the motorcycling lifestyle and community, making it perfect for those who share a passion for riding and customer service.

Qualifications

• 2+ years of motorcycle experience required.
• Valid driver’s license and motorcycle endorsement needed.

Responsibilities

• Maintain clean and efficient work areas and service facilities.
• Provide high-quality service to customers and maintain satisfaction.
• Perform forklift operations and wash/detail motorcycles.

Skills

Motorcycle Experience

Forklift Operations

Attention to Detail

Customer Service

Positive Attitude

Education

High School Diploma or Equivalent

Tools

Cleaning Tools

Motorcycle Maintenance Tools

Job description

JOB TITLE: Lot Porter

DEPARTMENT: Service

SUPERVISOR: Service Manager

SUMMARY DESCRIPTION

Moves and cleans motorcycles, keeps the motorcycles in sound working condition, and helps the Service Manager as requested.

DUTIES AND RESPONSIBILITIES

1. Provide prompt, dependable, high quality service to internal and external customers.
2. Maintain the highest level of customer satisfaction.
3. Maintain clean, efficient work areas and service facility, including company property such as work trucks and trailers.
4. Transferring units in and out of the Service Department.
5. Forklift operations.
6. Washing/Detailing all units.
7. Unloading new units off freight trucks.
8. Assembly and PDI of new units.
9. Maintaining the entire lot.
10. Perform other related duties as assigned or requested.

SUPERVISORY RESPONSIBILITIES

1. None

QUALIFICATIONS & JOB REQUIREMENTS

1. Must have 2+ years of motorcycle experience.
2. Capable of pushing and loading motorcycles.
3. High school diploma or equivalent.
4. Valid driver’s license and motorcycle endorsement.
5. Clean driving record.
6. Knowledge and experience with sales of Harley-Davidson motorcycles and other products and services sold by the dealership, or the demonstrated ability to quickly learn them.
7. Passion for the motorcycling lifestyle and riding community.
8. Attention to detail.
9. High energy level needed.
10. Maintain a positive attitude and relationship with all other employees.
11. Ability to work a flexible schedule including weekends, Holidays, and evenings.
12. Proficient in meeting deadlines on a timely manner.

PHYSICAL DEMANDS

1. Requires the use of both hands.
2. Frequently required to bend, stop, crouch, reach, handle tools and lift 50lbs of material.
3. Requires the ability to balance and push a 600+lb motorcycle.

WORKING CONDITIONS

1. The noise level in the work environment is usually loud.
2. Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
3. Occasionally exposed to exhaust fumes or other airborne particles.
4. Frequently works near moving mechanical parts.