Service Porter

Livermore Ford and Lincoln; Livermore (CA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Flexible working hours

PTO

Additional health benefits

Job summary

Livermore Ford and Lincoln in Livermore, CA seeks a Service Porter to support the service department by keeping vehicles clean, presentable, and ready for service. The role also involves transporting vehicles and customers as needed to keep the lot and shop running smoothly.

You will drive automatic and manual transmission vehicles, assist with basic maintenance tasks, and help maintain safety and cleanliness standards.

Qualifications

• High school diploma or GED preferred.
• Ability to drive both automatic and manual transmissions.
• Strong communication and customer service skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Drives vehicles to and from service areas and lot as needed.
• Installs protective coverings (seat, steering wheel covers, floor mats) and tags in vehicles brought in for service.
• Services vehicles with gas, oil, and water.
• Washes and cleans vehicles as needed.
• Maintains lot cleanliness and removes debris as necessary.
• Maintains shop cleanliness including windows, doors, and floors.
• Transports customers to and from their home when needed.
• Ensures documentation is complete and compliant with regulations and standards.
• Follows all safety and security procedures.
• Performs other duties as assigned.

Skills

Customer service

Communication

Problem solving

Teamwork

Independent work

Basic computer skills

Driver (auto & manual)

Education

High school diploma or GED

Job description

We are seeking a Service Porter to play a vital role in ensuring the efficient operation of the service department. You will be responsible for performing a variety of duties as they relate to the upkeep of vehicles: including maintaining the cleanliness and readiness in appearance of vehicles, and transporting vehicle and customers. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Benefits

• Competitive Pay
• Flexible Working Hours
• Health Insurance
• PTO

Responsibilities

• Drives vehicles to and from service areas and lot as needed.
• Installs protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service.
• Services vehicles with gas, oil, and water.
• Washes and cleans vehicles as needed.
• Helps maintain lot appearance by cleaning driveway and sidewalks, removing snow and debris as necessary.
• Helps maintain shop cleanliness, including windows, doors, floors, etc.
• Transports customers to and from their home when needed and requested.
• Ensures that required documentation is complete and is in compliance with regulations and standards.
• Follows all safety and security procedures.
• Performs other duties as assigned.

Requirements

• High school diploma or GED preferred.
• Previous experience in a similar role is preferred.
• Able to drive both automatic and standard transmission vehicles.
• Able to safely operate motor vehicles in tight and small spaces.
• Highly professional and dependable.
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Able to work independently with minimal supervision.
• Basic computer and internet skills.
• Strive to respect and facilitate teamwork within all departments.
• Friendly with high energy and the willingness to go above and beyond.

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.