SERVICE PORTER

Sames Auto Group; Laredo (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical insurance plan

401k retirement

Paid vacation/holidays

Employee vehicle purchase program

Professional work environment

Job summary

Sames Auto Group in Texas is seeking a Service Porter to support the service drive and dealer inventory movement. You will move vehicles between drives and bays, assist detailing, and deliver clean cars to customers after service. Must be able to drive both manual and automatic transmissions and lift up to 75 lbs.

Excellent teamwork, bilingual English/Spanish communication, and a valid driver's license are required. A high school diploma and professional appearance are expected.

Qualifications

• Ability to retrieve, load and deliver items up to 75 lbs.
• Ability to communicate in English and Spanish, including reading and writing and comprehending instructions.
• Possess good customer relations abilities, polite and courteous manner, cooperative attitude, team oriented.
• Maintain a valid driver’s license and be able to drive a variety of vehicle types.

Responsibilities

• Move dealer inventory and customer vehicles between drives, bays, and detailing.
• Prepare traded-in or dealer vehicles for service or delivery.
• Provide clean cars to customers after service and shuttle vehicles as needed.
• Assist Service Department staff including advisors, manager, and foreman.
• Promote and maintain customer satisfaction.
• Park and retrieve vehicles for customers upon delivery and drop-off.
• Follow all safety and vehicle handling procedures.

Skills

Bilingual in English and Spanish

Customer service

Team oriented

Driving ability

Education

High School Diploma or equivalent

Job description

• A professional and respectful work environment


• Paid vacation/holidays


• Employee vehicle purchase program

Description

Our Commitment To You

• Medical insurance plan


• 401k retirement


• A professional and respectful work environment


• Paid vacation/holidays


• Employee vehicle purchase program

Responsibilities (include but are not limited to)

The Service Porter is responsible for the movement of dealer inventory and customer vehicles. Porters may move vehicles from dealer service drives to repair bays and work with the dealer's detailing department to prepare vehicles that are traded in or received from auto manufacturers. Porters are also responsible for providing clean cars to customers after the cars have been serviced. Porters must be ready to move any vehicle upon assignment and should be able to drive manual as well as automatic transmission vehicles. An auto porter might have to drive an inventory vehicle to another location and bring one back in return, as well as act as a general purpose shuttle driver.

Additional Responsibilities Of Job

• Provides assistance to the Service Department including advisors, manager, and foreman.


• Maintain appearance of the service drive area.


• Promote and maintain customer satisfaction.

TASKS

ESSENTIAL FUNCTIONS OF JOB - Employees must perform the following

Daily

• Park and retrieve vehicles for customers upon delivery and drop-off.


• Safely deliver customer vehicle to customer after cashiering, from storage stall to service drive.


• Provide routine maintenance and cleaning of service work areas and restrooms; as scheduled.


• Additional Responsibilities of Job


• Attend all scheduled meetings.


• Know, understand and follow all federal, state and local laws and regulations pertaining to the job; such as those governing the disposal of hazardous wastes.


• Perform other duties as assigned and/or requested.

Requirements

Our Ideal Candidate Will Possess

• Ability to retrieve, load and deliver items of various sizes and weights (up to 75 lbs) in operable and undamaged condition.


• Ability to communicate in English and Spanish, including reading and writing and comprehending instructions.


• Possess good customer relations abilities, polite and courteous manner, cooperative attitude, team oriented.


• High School Diploma or equivalent.


• Maintain a valid drivers license, ability to drive a variety of vehicle types, insurable.


• Well groomed and neat appearance.

WORKING CONDITIONS

The Service Porter will perform physically demanding work throughout his or her shift. He or she will stand six to eight or more hours per day and may lift equipment weighing from 10 to 75 lbs. He or she may be exposed to dust, exhaust fumes and a variety of hazardous and non-hazardous materials. The driving of vehicles is required. Evening, holiday and weekend work hours may be required.