Service Porter

Crownmotorshonda; California (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Service Porter, where you will be essential in providing a welcoming experience for service customers. This role involves managing vehicle flow, assisting with customer interactions, and ensuring the service area is organized and clean. You will play a key part in supporting service technicians and maintaining vehicle presentation, all while working in a dynamic environment. If you possess strong customer service skills and a positive attitude, this opportunity offers a chance to thrive in a fast-paced setting with potential benefits like health insurance and employee discounts.

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Qualifications

• Valid driver's license with a clean driving record is required.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Greet customers and assist with vehicle drop-off and pick-up.
• Maintain a clean and organized service lot, ensuring safety.
• Support technicians by moving vehicles and delivering parts.

Skills

Customer Service Skills

Ability to Drive Manual and Automatic Vehicles

Reliability and Punctuality

Positive Attitude

Education

High School Diploma or Equivalent

Job description

Job Details

Job Location: REDDING, CA

Position Type: Full Time

Salary Range: $17.00 - $18.00 Hourly

Job Shift: Day

Description

Job Summary:
The Service Porter at Crown Motors plays a vital role in creating a welcoming and efficient experience for our service customers. You will assist in managing the flow of vehicles through the service area, ensuring that vehicles are ready for service, pick-up, and delivery. Your responsibilities include vehicle movement, lot organization, and general support for the service team.

Key Responsibilities:

• Customer Interaction:
  • Greet customers warmly upon arrival and direct them to the appropriate service advisor.
  • Assist customers with vehicle drop-off and pick-up, creating a smooth and positive experience.
  • Provide prompt and friendly assistance as needed, answering basic questions and ensuring customer satisfaction.
• Vehicle Handling and Movement:
  • Move vehicles to designated service bays and park them in assigned areas following dealership policies.
  • Retrieve vehicles for customer pick-up after service, ensuring they are ready and cleaned as needed.
  • Safely operate both manual and automatic vehicles.
• Lot Organization:
  • Maintain a clean and organized service lot, arranging vehicles in an orderly manner.
  • Regularly check the lot for any safety hazards and report them promptly to the service manager.
  • Ensure the lot is free of debris and that vehicles are parked in assigned spaces.
• Support for Service Technicians:
  • Assist technicians by retrieving vehicles from the lot or moving vehicles within the service area as requested.
  • Deliver parts or tools to technicians when necessary, helping to maintain an efficient workflow.
• Vehicle Cleanliness and Presentation:
  • Ensure vehicles are clean and ready for customer pick-up, performing light cleaning or vacuuming if needed.
  • Monitor for any damage or issues with vehicles and report them immediately to the service advisor or manager.
  • Refuel vehicles as needed and ensure all necessary fluids are topped off.
• Facility Maintenance:
  • Keep the service drive, waiting areas, and vehicle drop-off areas clean and organized.
  • Assist with snow and debris removal in the service drive and parking areas as needed.
  • Perform light janitorial tasks in the service area to maintain a clean environment for customers.

Qualifications:

• High school diploma or equivalent.
• Valid driver’s license with a clean driving record.
• Ability to drive both manual and automatic transmissions.
• Strong customer service skills and a positive attitude.
• Ability to work independently and collaboratively in a fast-paced environment.
• Reliable, punctual, and professional demeanor.

Physical Requirements:

• Ability to stand, walk, and move for extended periods of time.
• Ability to lift up to 25 pounds and perform physical tasks, including bending, kneeling, and reaching.
• Comfortable working outdoors in varying weather conditions.

Working Conditions:
This position requires outdoor work in the service drive area, often in all types of weather. The role may require weekend and holiday shifts based on the dealership’s schedule.

Compensation:
This position offers an hourly wage, with potential benefits including health insurance, paid time off, and employee discounts.