Service Porter

High Octane Harley-Davidson; Billerica (MA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading motorcycle dealership seeks a Lot Porter to ensure the proper handling and maintenance of motorcycles. The role includes moving, cleaning, and detailing units while providing excellent service. Ideal candidates will have motorcycle experience and a passion for the motorcycling community, alongside strong attention to detail.

Benefits

Comprehensive Paid Training

Employee Discounts

401K with Company Match

Medical, Dental, and Vision Insurance

Flexible Spending Account access

Competitive Vacation Time

Qualifications

• Must have 2+ years of motorcycle experience.
• Valid driver’s license and motorcycle endorsement required.
• Passion for the motorcycling lifestyle and riding community.

Responsibilities

• Move and clean motorcycles, keep them in working condition.
• Provide high quality service to customers.
• Maintain clean work areas and service facility.

Skills

Customer service

Attention to detail

Ability to work in a team

Education

High school diploma or equivalent

Job description

Job Title: Lot Porter

Department: Service

Supervisor: Service Manager

Summary Description

Moves and cleans motorcycles, keeps the motorcycles in sound working condition, and helps the Service Manager as requested.

Duties and Responsibilities

• Provide prompt, dependable, high quality service to internal and external customers.
• Maintain the highest level of customer satisfaction.
• Maintain clean, efficient work areas and service facility, including company property such as work trucks and trailers.
• Transferring units in and out of the Service Department.
• Forklift operations.
• Washing/Detailing all units.
• Unloading new units off freight trucks.
• Assembly and PDI of new units.
• Maintaining the entire lot.
• Perform other related duties as assigned or requested.

Benefits:

• Comprehensive Paid Training.
• Employee Discounts.
• 401K with Company Match.
• Medical, Dental, and Vision Insurance.
• Voluntary Term Life, Short and Long-Term Disability.
• Accident, Critical Illness and Cancer Insurance.
• Flexible Spending Account access.
• Legal Shield and Identity Theft Shield.
• Competitive Vacation Time.

Supervisory Responsibilities

• None

Qualifications & Job Requirements

• Must have 2+ years of motorcycle experience.
• Capable of pushing and loading motorcycles.
• High school diploma or equivalent.
• Valid driver’s license and motorcycle endorsement.
• Clean driving record.
• Knowledge and experience with sales of Harley-Davidson motorcycles and other products and services sold by the dealership, or the demonstrated ability to quickly learn them.
• Passion for the motorcycling lifestyle and riding community.
• Attention to detail.
• High energy level needed.
• Maintain a positive attitude and relationship with all other employees.
• Ability to work a flexible schedule including weekends, Holidays, and evenings.
• Proficient in meeting deadlines on a timely manner.

Physical Demands

• Requires the use of both hands.
• Frequently required to bend, stop, crouch, reach, handle tools and lift 50lbs of material.
• Requires the ability to balance and push an 800+lb motorcycle.

Working Conditions

• The noise level in the work environment is usually loud.
• Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
• Occasionally exposed to exhaust fumes or other airborne particles.
• Frequently works near moving mechanical parts.