Service Porter

Weatherford BMW of Berkeley; Berkeley (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

PTO and paid holidays

401K with employer match

Employee discounts on service

New remodeled facility

Flexible Spending Accounts

Job summary

Weatherford BMW of Berkeley is seeking a Service Porter to join our team. You will greet customers, assist with check-in, and move vehicles between service lanes and lots. The role supports the service department with a clean, efficient vehicle flow and professional customer interactions.

The ideal candidate maintains a positive attitude, can handle Saturday shifts, and is able to operate a manual transmission. Valid driver's license and reliable transportation are required.

Qualifications

• Positive attitude and customer-focused mindset.
• Professional demeanor and best-in-class service orientation.
• Able to work Saturdays.
• Ability to operate a manual transmission vehicle.
• Experience with X-Time and CDK is a plus.
• Valid driver's license with clean driving record.
• Reliable transportation to and from work.

Responsibilities

• Greet and provide a friendly atmosphere for service customers.
• Assist with service check-in process.
• Move vehicles to and from service lane, stalls, and parking lot.
• Maintain inventory appearance and replenish fluids as needed.
• Test batteries of customer vehicles in service drive.
• Transport customers as needed.
• Pickup and deliver vehicles to storage as needed.
• Inspect vehicles for stains, debris, and damages and report.
• Return vehicle keys to the appropriate service consultant.
• Keep the lot neat and shop area clean.
• Assist with shop clean-up.
• Perform other duties as assigned by Supervisor.

Skills

Positive attitude

Professional demeanor

Weekend availability

Manual transmission operation

X-Time & CDK experience

Valid driver's license

Reliable transportation

Job description

Sunwise Auto Group is looking for a Service Porter to join our growing and expanding team at Weatherford BMW! Being part of Sunwise Auto Group is more than just new and used sales, parts, and service. Our team strives to simplify every aspect of buying, owning, and servicing every vehicle. We are proud to sell and service these vehicles and are always seeking qualified, enthusiastic individuals to join our growing team!

We are a progressive, fast-paced, growing company focused on a premium customer experience. At Sunwise Auto Group, we offer a work environment that is drastically different than most and is fostered by great leadership, teamwork, and professionalism at all levels. Join our team if you have a positive attitude, talent, and passion for cars!

BENEFITS:

• Professional, fun, and friendly work environment with supportive management
• A great working environment with the latest equipment
• PTO and paid holidays
• Excellent benefits package including Medical, Dental, & Vision
• Opportunities for career growth and advancement
• Paid Life Insurance
• Flexible Spending Accounts
• 401K and employer match
• Employee discounts on vehicle purchases, parts, and service
• New remodeled facility

RESPONSIBILITIES:

• Greet and provide a friendly, caring atmosphere for incoming/outgoing Service customers
• Assist with service check-in process
• Make key tags for vehicles
• Drives vehicles to and from service lane, service stalls, and parking lot as needed
• Maintain inventory appearance and performance by cleaning interior and exterior of vehicles, replenishing all vehicle fluids as needed
• Test batteries of customer vehicles in service drive
• Transport customers as needed
• Pick-up and deliver vehicles to and from storage if needed
• Inspect vehicles for stains, debris, and damages before returning the vehicle to the customer and report any damage immediately
• Perform vehicle deliveries as required
• Return vehicle keys to the appropriate service consultant.
• Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer
• Maintains building and grounds as needed
• Keep vehicle lot neat and orderly, moving cars as directed and in accordance with dealership display standards
• Assist with shop clean-up
• Perform other duties given by Supervisor as needed

QUALIFICATIONS:

• Positive attitude, can-do mentality, confident, outgoing personality eagerness to improve
• Professional attitude and the ability to deliver best-in-class customer service
• Able to work flexible schedules including Saturdays
• Ability to operate a manual transmission vehicle
• Experience with X-Time and CDK a plus
• Valid driver's license and clean driving record
• Reliable transportation to and from work

COMPENSATION:

The Service Porter Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $20.00-$22.00, depending on experience.

We are a drug-free environment. As part of our hiring process, we conduct a post-offer background check and drug screening.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.