Service Porter

INFINITI of Lubbock; Amarillo (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading automotive service provider in Amarillo is seeking a dedicated Service Porter to enhance customer experience. The role involves assisting customers with their vehicles, maintaining the service area, and ensuring all customer needs are met promptly. Ideal candidates will possess strong customer service skills and the ability to multitask in a dynamic environment.

Qualifications

• Excellent customer service skills required.
• Able to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Greet customers in a friendly and professional manner.
• Maintain a safe, clean, and organized service department.
• Assist customers with their vehicles.

Skills

Customer Service

Communication

Multitasking

Education

High school diploma or equivalent

Job description

The Service Porter will be responsible for providing excellent customer service in a fast-paced and dynamic environment. This position will provide assistance to customers with their vehicles, as well as clean, organize, and maintain the service department. The Service Porter will also be responsible for creating a positive customer experience and ensuring that all customer needs are met.

Service Porter Duties and Responsibilities

• Greet customers in a friendly and professional manner
• Assist customers with their vehicles, including loading and unloading items
• Maintain a safe, clean, and organized service department, including vacuuming, washing, and ensuring that the area is well-stocked
• Provide assistance to service technicians as needed
• Ensure that all customer needs are met in a timely fashion
• Monitor the service department to ensure that all customer requests are handled properly
• Ensure that all customer requests, paperwork, and reports are completed in a timely manner

Service Porter Requirements and Qualifications

• High school diploma or equivalent
• Valid driver’s license and clean driving record
• Able to lift up to 50 pounds
• Able to stand for extended periods of time
• Excellent customer service skills
• Able to multitask and work in a fast-paced environment
• Excellent communication skills
• Able to work independently and as part of a team