Service Plumber - New London Area

Call-the-Be; Norwich (CT); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, and Vis

Matching 401(K) Benefits

Ongoing Training & Development

Paid Holidays & PTO

Job summary

Call The Bee in Norwich, CT is hiring a Residential Service Plumber to install, repair and maintain home plumbing systems. You will inspect systems, diagnose issues and communicate solutions clearly to customers, while preparing accurate cost estimates and ensuring safety and code compliance.

The role requires 3+ years in residential plumbing, a valid CT license (P2 or P1) and a clean driving record. Training and growth opportunities are offered within a growth-focused company.

Qualifications

• 3+ years of experience in residential plumbing.
• Valid CT Plumbing License (P2 or P1).
• Proficient in installing, maintaining and repairing residential plumbing systems.
• Experience with Service Titan or similar software is a plus.
• Strong communication and listening skills.
• Detail-oriented with strong adherence to codes and safety.
• Valid driver’s license with clean driving record.

Responsibilities

• Install, maintain and repair residential plumbing systems and fixtures.
• Inspect plumbing systems for safety, code compliance and water quality.
• Respond to service calls, diagnose issues and implement solutions.
• Explain issues and recommended services to customers to drive satisfaction.
• Prepare accurate cost estimates for plumbing work and potential improvements.
• Perform preventative maintenance and routine checks on equipment.
• Use Service Titan to document repairs, history and interactions.

Skills

Residential plumbing

Customer communication

Attention to detail

CT plumbing license

Driver's license

People skills

Tools

Service Titan

Job description

Overview

Looking to continue your career as a Residential Service Plumber?Join Call The Bee, for an exciting opportunity as a Plumber based out of our new New London County facility!We are looking for adedicated professionalwho takes pride in their work and is eager to grow their skills. We offer training opportunities to help you expand your expertise and advance your career.

As a member of the Apex Service Partners family, Call The Bee provides the opportunity togrow within a companyknown for its innovation, excellence, and strong commitment to both employees and customers. If you're ready to take the next step in your plumbing career,this is the opportunity for you!

Job Responsibilities

• Plumbing Installations & Repairs– Install, maintain, and repair residential plumbing systems and fixtures, including toilet replacements, faucet replacements, water heater replacements, soldering, and common plumbing repairs
• System Inspections & Testing– Inspect plumbing systems for safety, functionality, water quality, and code compliance in residential homes
• Troubleshooting & Diagnostics– Respond to call-outs, diagnose plumbing issues, and implement effective solutions to restore system functionality
• Customer Interaction and Communication– Effectively communicate with customers to explain plumbing issues, solutions, and recommended services, ensuring optimal customer satisfaction and loyalty.
• Cost Estimation & Solutions– Prepare accurate cost estimates for plumbing work and advise customers on potential improvements or necessary repairs
• Preventative Maintenance– Perform routine maintenance tasks such as checking water heaters, pipes, and fixtures to ensure optimal system performance
• Service Titan– Utilize Service Titan software for tracking repairs, service history, and customer interactions, ensuring accurate documentation
• Compliance & Safety– Ensure all work adheres to local plumbing codes, industry standards, and safety regulations
• Customer Service Excellence– Handle customer queries, resolve concerns, and provide timely responses to all service requests, maintaining a high level of customer satisfaction

Qualifications

• Experience– 3+ years of experience as a plumber or similar role, with a focus on residential plumbing
• License - Valid CT Plumbing License (P2 or P1)
• Technical Expertise in Plumbing Systems– Demonstrated proficiency in installing, maintaining, and repairing residential plumbing systems, including soldering and fixture replacements.
• Service Software– Experience with Service Titan or similar trade software is a plus
• Communication Skills– Strong communication and listening skills to effectively interact with customers and team members
• Attention to Detail– Ability to perform accurate work while adhering to plumbing codes and regulations
• Customer-Focused Attitude– A strong commitment to delivering exceptional plumbing services with a positive attitude to enhance customer experience.
• Driver’s License– Valid driver’s license with a clean driving record

Benefits

• Medical, Prescription, Dental, and Vision Insurance– Comprehensive coverage with minimal out-of-pocket expenses
• Disability & Term Life Insurance– Financial security for you and your loved ones
• Matching 401(K) Benefits– Competitive retirement savings plan to help secure your future
• Ongoing Training & Development– Opportunities for continuous growth and skill enhancement
• Paid Holidays & PTO– Paid time off for holidays and generous paid time off for work-life balance

Join our team at Call The Beeand become part of a company that values both its customers and employees.

Pre-employment background check and drug screening may apply, subject to local laws.

Call The Bee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Posted Min Pay Rate

USD $100,000.00/Yr.

Posted Max Pay Rate

USD $150,000.00/Yr.