Service Plumber

one to call; Seattle, Northern (WA, KY); Hybrid; USD 170,000 - 280,000; Full time

Benefits offered by this job

Commission on jobs

Weekly bonuses

Monthly bonuses

Company vehicle

Gas card

Dispatch from home

Health insurance

401(k) matching

Paid time off

Holidays

Vacation

Uniforms

Technology provided

Job summary

South West Plumbing is hiring a Licensed Residential Service Plumber in the Seattle, WA area to deliver high-quality plumbing services to residential customers, adhering to safety standards and local codes.

This role requires PL01/PL02 licenses, an Admin License, strong diagnostic and customer service skills, and experience with ServiceTitan or similar platforms; you will work with the office on permits and documentation. Competitive pay and bonuses are part of the package.

Qualifications

• Valid PL01 or PL02 license (Washington or Idaho) REQUIRED.
• Valid Administrative License (Admin License) REQUIRED.
• Strong diagnostic and problem-solving skills in residential plumbing.
• Customer service & sales experience with ability to present solutions.
• Strong communication skills and professionalism.
• Experience with ServiceTitan or similar platforms.

Responsibilities

• Diagnose, troubleshoot, and repair residential plumbing systems.
• Install and maintain plumbing systems per industry standards and local codes.
• Explain diagnoses, solutions, and costs to customers.
• Conduct routine inspections and preventative maintenance services.
• Prepare and submit required documentation for plumbing permits and ensure compliance with state and local codes.
• Stay up-to-date on regulations and certifications required for plumbing services.

Skills

Diagnostic skills

Problem-solving

Customer service experience

Sales experience

Communication skills

ServiceTitan experience

Tools

ServiceTitan

Job description

Description

We are hiring for a Residential Service Plumber!

We are seeking a skilled and customer-focused Licensed Residential Service Plumber to join our team. This role is responsible for delivering high-quality plumbing services to residential customers while adhering to safety standards, plumbing codes, and company procedures. The ideal candidate will combine technical expertise with administrative proficiency to support service operations and ensure compliance with state regulations.

What We Offer

• Competitive Pay & Bonuses: Commission on jobs sold and completed, weekly cash bonuses, and monthly bonuses. On target earnings between $170,000-$280,000 annually, based on performance.
• Customer Review Incentives: Monthly bonuses for positive customer reviews that contribute to our reputation.
• Training & Meeting Compensation
• Company vehicle, gas card and ability to dispatch from home!
• Comprehensive Benefits Package:
  • Health insurance with 75% employer-paid premium for employees, 50% for dependents.
  • 401(k) matching
  • Paid time off, including 6 holidays and two weeks of vacation.
• Supportive Resources: Uniforms, vehicle access, and technology provided for success in the field.

Journeyman Key Responsibilities

• Diagnose, troubleshoot, and repair residential plumbing systems, including water heaters, drains, fixtures, and piping.
• Install and maintain plumbing systems in accordance with industry standards and local building codes.
• Provide exceptional customer service by clearly explaining diagnoses, solutions, and costs to customers.
• Conduct routine inspections and preventative maintenance services to avoid plumbing emergencies.
• Work with office staff on prepare and submit required documentation for plumbing permits and ensure compliance with state and local codes.
• Stay up-to-date on regulations and certifications required for plumbing services and administrative licensing.

Requirements

• Valid PL01 or PL02 license (Washington State, or Idaho) REQUIRED
• Valid Administrative License (Admin License).
• Strong diagnostic and problem-solving skills in residential plumbing systems.
• Customer Service & Sales Experience: Previous experience in face-to-face customer service and a strong focus on presenting and selling comprehensive solutions.
• Strong communication skills and a commitment to representing South West with professionalism.
• Experience with ServiceTitan or similar platforms for efficient job tracking and invoicing.

South West Plumbing is an equal opportunity employer. All applicants will be considered without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, veteran status, physical or mental disability, marital status, and other protected groups or activities, in compliance with all applicable federal and state laws.