Service Plumber

Total Appliance and A/C Repairs Inc.; Hallandale Beach, Orlando, Topeka (FL, FL, KS); On-site; USD 30,000 - 60,000; Full time

Job summary

Total Appliance and A/C Repairs Inc. is seeking a plumber to join their experienced team. This role involves diagnosing and repairing plumbing issues, offering service calls and installations, and is open to candidates of all skill levels. The position offers opportunities for newcomers to learn the trade and for experienced plumbers to take on routing work immediately.

Qualifications

• Preferred competencies include professional demeanor and highly motivated.
• Previous four years’ experience in plumbing or related field is necessary.

Responsibilities

• Troubleshoot and repair plumbing equipment and problems.
• Complete installations and maintenance work as needed.
• Maintain a clean and organized service vehicle.

Skills

Troubleshooting

Repair Skills

Critical Thinking

Education

High School diploma or equivalent

Job description

Join the Total Appliance Team! We are looking for a plumber to add to our team of experienced residential plumbers. Plumbers will be responsible for diagnosing, repairing, and communicating with customers. We are looking for plumbers of all skill levels, from apprentices to ready-to-go plumbers. If you are new to the trade, we'll teach you; if you're already a plumber, we'll put you right in a route!

Description

Completes any assigned service calls, repairs, or installations in a timely manner. Collects payment when assigned. Presents options and pricing to customers as authorized.

Hours & Working Conditions (as designated)

• Average 40 hours per week (typically 8:00 a.m. to 5:00 p.m. weekdays and/or weekends as scheduled)
• Overtime as required - On call over weekends as required
• May work outside, in crawlspaces, closets, and attics
• Work with sheet metal and sharp objects - Lifting and physical exertion required
• 10-12 Service Calls Per Day

Duties and Responsibilities:

• Troubleshoot equipment and related job problems
• Present findings and options to customers, providing advice as needed/requested
• Complete approved repairs, improvements, or installations within industry standard hours per repair pricing guide. Clean equipment/work area - Ensure complete customer satisfaction upon completion
• Complete all paperwork required by management— be punctual and reliable
• Collect payment for work performed if required: documents, payment, or signatures
• Maintain truck inventory - Keep assigned service vehicle organized and clean
• Track vehicle maintenance and alert management when maintenance is necessary
• Contact the office following the completion of each call, providing requested information regarding the work completed, and receiving dispatch instructions for the next call
• Provide customers with information and pricing on service agreements, accessories, and other comfort improvements
• Provide customers with information on new equipment when repairs exceed a specified amount and/or existing equipment exceeds 10 years of age
• Perform equipment installations and/or maintenance work if needed
• Identify and suggest opportunities for quality and cost improvements
• Other duties as needed

Job Requirements:

• High School diploma or equivalent. Key-Competencies Preferred
• Must have a professional demeanor, highly motivated
• Possess strong troubleshooting, repair, ability, and critical thinking skills
• Ability to push, pull, lift, and carry 50 LBS capacity
• A valid driver’s license with a good driving record as required by the company insurance carrier(s)
• Ability to drive, walk, go up and down stairs, bend, reach, crawl in small places
• Ability to assist with troubleshooting and repairs, or service, or installations with the quality of excellence required
• Previous four (4) years’ experience in plumbing, maintenance, or another related field
• Ability to follow company processes, instructions, policies, and procedures
• Neat, clean, and professional appearance