Service Planner I

Komatsu Southwest; Salt Lake City (UT); On-site; USD 65,000 - 79,000; Full time

Benefits offered by this job

Competitive pay

Robust 401K matching

Comprehensive benefits package

Employee discounts to Ford, GMC,Disney

Boot, tool and pants reimbursement

Paid vacation

Excellent job security

Job summary

Komatsu Southwest in Salt Lake City, UT is seeking a Service Planner I to coordinate and schedule maintenance and service activities based on customer needs, labor availability, and priorities. You will plan work scopes, labor, parts, vendors, and logistics while monitoring safety, quality, costs, documentation, and invoicing.

The role requires strong communication and organizational skills, proficiency with SAP and planning tools, and a commitment to safety.

Qualifications

• High school diploma or GED required; technical training or related post-secondary education preferred.
• Experience with maintenance planning, service coordination, heavy equipment, or industrial operations preferred.
• Strong communication, organization, scheduling, and problem-solving skills.
• Ability to understand equipment, machine components, maintenance practices, and site operations.
• Proficiency with SAP, CDK, Microsoft Office, Teams/SharePoint, Komatsu Konnect, or similar systems.
• Strong commitment to workplace safety and hazard recognition.

Responsibilities

• Plan and schedule maintenance and service work, including planned outages, daily work, and emergency repairs.
• Coordinate resources including labor, parts, materials, vendors, rentals, trucking, and lodging.
• Monitor safety and quality to ensure work meets company procedures, customer requirements, and operational standards.
• Track job costs and reporting, review expenses, analyze cost reports, and support customer invoicing.
• Maintain accurate job documentation using SAP, CDK, Microsoft Office, Teams/SharePoint, Komatsu Konnect, and other planning systems.

Skills

Strong communication

Organization

Scheduling

Problem-solving

Education

High school diploma or GED

Technical training or related post-secondary education

Tools

SAP

CDK

Microsoft Office

Teams/SharePoint

Komatsu Konnect

Job description

Job Description

Service Planner I

Job Location (Short): Salt Lake City, Utah, USA, 84104

Onsite or Remote: Onsite Position

Join Komatsu and Be Part of Something Big!

Job Overview

The Service Planner coordinates and schedules maintenance and service activities based on customer needs, labor availability, and operational priorities. The role plans work scopes, labor, parts, vendors, and logistics while monitoring safety, quality, job costs, documentation, and invoicing

What We Offer

• Competitive pay
• Robust 401K matching
• Comprehensive benefits package
• Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more
• Boot, tool and pants reimbursement
• Paid vacation
• Excellent job security

Responsibilities

• Plan and schedule maintenance and service work, including planned outages, daily work, and emergency repairs.
• Coordinate resources including labor, parts, materials, vendors, rentals, trucking, and lodging.
• Monitor safety and quality to ensure work meets company procedures, customer requirements, and operational standards.
• Track job costs and reporting, review expenses, analyze cost reports, and support customer invoicing.
• Maintain accurate job documentation using SAP, CDK, Microsoft Office, Teams/SharePoint, Komatsu Konnect, and other planning systems.

Qualifications

• High school diploma or GED required; technical training or related post-secondary education preferred.
• Experience with maintenance planning, service coordination, heavy equipment, or industrial operations preferred.
• Strong communication, organization, scheduling, and problem-solving skills.
• Ability to understand equipment, machine components, maintenance practices, and site operations.
• Proficiency with SAP, CDK, Microsoft Office, Teams/SharePoint, Komatsu Konnect, or similar systems.
• Strong commitment to workplace safety and hazard recognition.

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. This role pays $72,000. The actual offer will consider a wide range of factors, including experience and location.

Company Benefits

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

• Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
• 401k and/or employee savings programs
• Employee time off (vacation and designated holidays)
• Employee and family assistance programs
• Disability benefits
• Life insurance
• Employee learning and development programs

Diversity & Inclusion Commitment

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.

EEO Statement

Komatsu is an Equal Opportunity Workplace and an Aff