Service PL Area Manager

Technibus, Inc.; Tampa (FL); On-site; USD 85,000 - 120,000; Full time

Job summary

Bayonet Plumbing & HVAC is seeking a Service Plumbing Area Manager to lead the plumbing services within a designated territory. You will manage a team of plumbers, ensure projects are completed on schedule, within budget, and to high standards, while serving as the key client contact and providing hands-on technical support.

Responsibilities include project coordination, quality assurance, client relationship management, and training of staff.

Qualifications

• Proven experience supervising plumbers or residential plumbing technicians.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple projects, priorities and deadlines.

Responsibilities

• Lead, mentor, and motivate a team of plumbers to meet goals and uphold standards.
• Coordinate and schedule plumbing service projects to optimize labor and resources.
• Oversee work quality, ensure compliance with codes and safety policies, and meet customer expectations.
• Build and maintain strong client relationships and address concerns promptly.
• Provide advanced technical support to team members and troubleshoot complex service issues.
• Identify training needs and facilitate programs to improve technical and customer service skills.
• Manage inventory, tools, vehicles, and equipment to support operations.
• Conduct regular performance evaluations and coaching; develop improvement plans as needed.
• Monitor project budgets, expenses, and profitability; implement cost-saving measures without compromising safety.

Skills

Team leadership

Project management

Quality assurance

Client relationship management

Technical troubleshooting

Training & development

Resource management

Performance evaluation

Budget & cost control

Health & safety compliance

Education

Plumbing license

Job description

Bayonet Plumbing & HVAC is seeking a highly skilled and motivated Service Plumbing Area Manager to lead and oversee the operations of our plumbing services within a designated territory. In this role, you will be responsible for managing a team of plumbers, ensuring all projects are completed safely, on schedule, within budget, and to the highest quality standards. You will serve as the primary point of contact for clients, provide hands‑on technical expertise, and drive continuous improvement in service delivery, efficiency, and customer satisfaction.

Team Leadership

• Lead, motivate, and mentor a team of plumbers to meet individual and organizational goals.
• Foster a positive team culture focused on performance, accountability, and professionalism.

Project Management

• Coordinate and schedule plumbing service projects to ensure efficient allocation of labor and resources.
• Monitor project timelines to ensure timely and accurate completion.

Quality Assurance

• Oversee work quality and ensure compliance with industry standards, building codes, and company policies.
• Ensure all work meets or exceeds customer expectations.

Client Relationship Management

• Build and maintain strong relationships with clients.
• Address customer concerns promptly, professionally, and effectively.

Technical Expertise

• Provide advanced technical support to plumbers on complex service issues.
• Troubleshoot problems and recommend effective solutions.

Training & Development

• Identify training needs within the team and support ongoing skill development.
• Facilitate training programs to improve technical and customer service capabilities.

Resource Management

• Manage inventory, tools, vehicles, and equipment to support operational needs.
• Ensure resources are properly maintained and utilized efficiently.

Performance Evaluation

• Conduct regular performance evaluations and coaching sessions.
• Provide constructive feedback and develop improvement plans when needed.

Budget & Cost Control

• Monitor project budgets, expenses, and profitability.
• Implement cost‑saving initiatives without compromising quality or safety.

Health & Safety Compliance

• Promote a strong safety culture and ensure adherence to all health and safety regulations.
• Conduct safety meetings, job‑site audits, and ensure proper use of PPE.

Qualifications

• Proven experience as a service plumber or residential plumbing technician, with a minimum of 2 years in a supervisory or managerial role.
• Valid plumbing license if applicable to local and state regulations.
• Strong technical knowledge of residential plumbing systems, codes, and equipment.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple projects, priorities, and deadlines effectively.
• Proficiency with project management software and digital tools.
• Strong commitment to quality workmanship and safety practices.
• Valid driver’s license with a clean driving record.

Visa and Work Authorization

This position is not eligible for visa sponsorship or work authorization support. Candidates must be authorized to work in the United States on a full‑time basis without current or future need for employer sponsorship.

Equal Employment Opportunity

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.

Disability Accommodation: IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860‑1500 or any IES office to request assistance.

IEE Participation in E‑Verify

IES participates in the E‑Verify program.