Service PL Area Manager

IES Residential; Tampa (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

401K with employer match

Paid time off

Life insurance

Medical coverage

Dental coverage

Vision coverage

Job summary

Bayonet Plumbing & HVAC is seeking a Service Plumbing Area Manager to lead our plumbing services within a designated territory. You will manage a team of plumbers, ensure safety, on-time delivery, and quality standards while serving as the primary client contact.

You will drive service improvements, coordinate projects, monitor budgets, and develop staff through training and coaching to sustain high levels of customer satisfaction and operational performance.

Qualifications

• Proven experience as a service plumber or residential plumbing supervisor/manager.
• Valid plumbing license where required by local/state regs.
• Strong leadership and communication skills with a focus on safety and quality.

Responsibilities

• Lead and mentor a team of plumbers within a designated territory.
• Coordinate and schedule service projects to optimize labor/resources.
• Ensure compliance with codes, standards, and company policies.
• Manage client relationships and address concerns promptly and professionally.
• Provide advanced technical support and troubleshooting guidance.

Skills

Leadership

Project management

Communication

Customer relationship management

Technical expertise

Safety compliance

Time management

Driver's license

Education

Plumbing license

Tools

Project management software

Job description

Bayonet Plumbing & HVAC is seeking a highly skilled and motivated Service Plumbing Area Manager to lead and oversee the operations of our plumbing services within a designated territory. In this role, you will be responsible for managing a team of plumbers, ensuring all projects are completed safely, on schedule, within budget, and to the highest quality standards. You will serve as the primary point of contact for clients, provide hands‑on technical expertise, and drive continuous improvement in service delivery, efficiency, and customer satisfaction.

Key Responsibilities

Team Leadership

• Lead, motivate, and mentor a team of plumbers to meet individual and organizational goals.
• Foster a positive team culture focused on performance, accountability, and professionalism.

Project Management

• Coordinate and schedule plumbing service projects to ensure efficient allocation of labor and resources.
• Monitor project timelines to ensure timely and accurate completion.

Quality Assurance

• Oversee work quality and ensure compliance with industry standards, building codes, and company policies.
• Ensure all work meets or exceeds customer expectations.

Client Relationship Management

• Build and maintain strong relationships with clients.
• Address customer concerns promptly, professionally, and effectively.

Technical Expertise

• Provide advanced technical support to plumbers on complex service issues.
• Troubleshoot problems and recommend effective solutions.

Training & Development

• Identify training needs within the team and support ongoing skill development.
• Facilitate training programs to improve technical and customer service capabilities.

Resource Management

• Manage inventory, tools, vehicles, and equipment to support operational needs.
• Ensure resources are properly maintained and utilized efficiently.

Performance Evaluation

• Conduct regular performance evaluations and coaching sessions.
• Provide constructive feedback and develop improvement plans when needed.

Budget & Cost Control

• Monitor project budgets, expenses, and profitability.
• Implement cost‑saving initiatives without compromising quality or safety.

Health & Safety Compliance

• Promote a strong safety culture and ensure adherence to all health and safety regulations.
• Conduct safety meetings, job‑site audits, and ensure proper use of PPE.

Qualifications

• Proven experience as a service plumber or residential plumbing technician, with a minimum of 2 years in a supervisory or managerial role.
• Valid plumbing license if applicable to local and state regulations.
• Strong technical knowledge of residential plumbing systems, codes, and equipment.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple projects, priorities, and deadlines effectively.
• Proficiency with project management software and digital tools.
• Strong commitment to quality workmanship and safety practices.
• Valid driver’s license with a clean driving record.

This position is not eligible for visa sponsorship or work authorization support. Candidates must be authorized to work in the United States on a full-time basis without current or future need for employer sponsorship.

Company Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States.

Our commitment to our employees is reflected by our actions:

• Safety is Priority One - and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

EEO Statement

PLEASE NO AGENCY CALLS.

NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO &

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.

View Your Equal Employment Opportunity rights under the law. "Know Your Rights: Workplace Discrimination is Illegal; Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at [phone] or any IES office to request assistance.

IES Participates in E-Verify/IES participa en el programa E-Verify

E-Verify Information/ Información sobre E-Verify

English/Español

Right to Work/Ley de Derecho al Trabajo

English/Español

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