Service Operations Manager - Heavy Equipment & Cranes

Maxim-Crane-Work; Fort Worth (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

Maxim Crane Works is seeking a maintenance and service operations leader in Fort Worth, TX. Responsible for maintenance, preventative maintenance, customer service, dispatch, safety, training, inventory, and P&L for a service workload branch. Documents all work on company equipment and vehicles.

The role oversees workflow, quotes, PO management, vendor coordination, system improvements, and safety. Strong leadership, CMMS expertise, and heavy equipment experience required.

Qualifications

• 7+ years of experience with heavy equipment; cranes preferred.
• Advanced knowledge of Mobile Cranes and their transport equipment.
• Proficient with CMMS software.
• Ability to build strategic working relationships.
• Excellent problem-solving and attention to detail.
• Strong time management and communication skills.
• Must be able to pass a drug test, background check, and fit for duty test.

Responsibilities

• Forecast workload and assign work to mechanics and shop staff.
• Assist with preventative maintenance and repairs.
• Oversee branch service operations P&L.
• Create quotes, manage work orders, and parts ordering.
• Open and maintain purchase orders; coordinate with vendors.
• Implement improved systems and procedures for Safety, Operations, Sales and Admin functions.
• Conduct weekly inventory counts and annual shop audits.
• Oversee training and safety practices; promote safety compliance.
• Maintain records and prepare department reports.
• Perform other duties as assigned.

Skills

Advanced cranes knowledge

CMMS proficiency

Strategic relationship building

Problem solving

Time management

Excellent communication

Drug test & background check ready

Education

High School diploma or GED

Tools

CMMS systems

Job description

Maxim Crane Works is seeking a maintenance and service operations leader in Fort Worth, TX. Responsible for maintenance, preventative maintenance, customer service, dispatch, safety, training, inventory, and P&L for a service workload branch. Documents all work on company equipment and vehicles.

The role oversees workflow, quotes, PO management, vendor coordination, system improvements, and safety. Strong leadership, CMMS expertise, and heavy equipment experience required.