Service Operations Manager – Equipment Rentals Fleet

PARAGON PRO RENTALS LLC; Fort Worth (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Health savings accounts

Job summary

Paragon Pro Rentals LLC in Fort Worth, TX is seeking a Service Manager to lead a technical team and oversee the service function for our fleet. You will schedule technicians, manage work orders, monitor budgets, and foster strong customer relationships to ensure service excellence.

You will drive safety, quality control, warranties, and detailed service records while coordinating with vendors and internal teams to optimize operations and fleet readiness.

Qualifications

• Extensive experience in repair and maintenance planning for rental equipment.
• Proven ability to schedule and supervise technicians and manage work orders.
• Strong understanding of safety requirements and compliance.
• Experience in inventory management and vendor coordination.
• Comfort with reporting operational metrics and budgets.

Responsibilities

• Lead and schedule technicians to meet service demands.
• Manage work orders, warranties, and service records.
• Oversee parts inventory and procurement.
• Evaluate equipment post-repair for readiness and quality.
• Maintain compliance with safety and environmental regulations.
• Build and maintain customer relationships; address service issues promptly.
• Generate fleet service reports and support operational planning.
• Supervise budgeting and cost control for service activities.

Skills

Team leadership

Scheduling

Inventory management

Budget oversight

Vendor coordination

Service reporting

Safety compliance

Staff training

Driving license

Tools

Microsoft 365

Job description

Paragon Pro Rentals LLC in Fort Worth, TX is seeking a Service Manager to lead a technical team and oversee the service function for our fleet. You will schedule technicians, manage work orders, monitor budgets, and foster strong customer relationships to ensure service excellence.

You will drive safety, quality control, warranties, and detailed service records while coordinating with vendors and internal teams to optimize operations and fleet readiness.