Service Operations Manager

Auto-Chlor; San Francisco (CA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Phone

Uniforms

Tools provided

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with Profit Sharing

Paid Time Off

Job summary

Auto-Chlor System is seeking a Service & Sales Leader in South San Francisco to guide a field team and manage daily operations. You will develop customer relationships, mentor technicians, and help grow existing accounts while delivering reliable service.

The role emphasizes leadership in a hands-on environment with paid training and clear opportunities for advancement within a national company. Compensation includes base pay, commissions, overtime, and benefits.

Qualifications

• At least one year of supervisory or team lead experience.
• Experience in customer service, route operations, hospitality, retail, logistics, warehouse, restaurant, or service industries.
• Strong communication and leadership skills.
• Ability to prioritize multiple responsibilities.
• Mechanical aptitude or willingness to learn through paid training.
• Valid driver’s license with at least three years of driving experience.

Responsibilities

• Coach, support, and motivate service team members.
• Assist with onboarding and training new employees.
• Help coordinate daily schedules and service routes.
• Lead by example while promoting safety, accountability, and excellent customer service.
• Build lasting partnerships with restaurant and hospitality customers.
• Resolve customer concerns quickly and professionally.
• Maintain existing accounts while identifying opportunities to expand services.
• Recommend products and solutions that help customers operate more efficiently.
• Perform preventative maintenance on equipment and troubleshoot issues.
• Deliver products and maintain inventory for customer accounts.

Skills

Leadership

Supervisory

Customer service

Route operations

Scheduling

Driver's license

Job description

• Pay or shift range: $80,000 USD to $90,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Service and Sales
• Full-Time
• Requisition #: FIELD003811

Description

Service Operations Manager | South San Francisco, CA | Full-Time
$28/hr + Commission = Estimated Annual Earnings of $80K–$90K

Lead a Team. Grow Customer Relationships. Build Your Career.

Are you a hands-on leader with at least one year of supervisory or team lead experience? Do you enjoy coaching others, building customer relationships, and solving problems?

Auto-Chlor System is looking for a Field Operations Leader to help lead our South San Francisco team. This is an excellent opportunity for someone ready to take the next step in their leadership career while working for a stable company with over 86 years of success.

You’ll lead by example—supporting customers, mentoring technicians, growing existing accounts, and helping drive daily operations. Technical equipment training is provided, so we’re looking for strong leaders with a customer-first mindset and a desire to grow.

Pay & Earning Potential

Base Pay: $28 per hour

Estimated Total Annual Earnings: $80,000–$90,000, including commission opportunities and overtime

Additional on‑call pay

Why Join Auto‑Chlor?

• Competitive pay at $28 per hour plus commission opportunities
• Daily overtime and additional on‑call pay
• Company vehicle, phone, uniforms, and tools provided
• Medical, Dental, Vision, and Life Insurance
• 401(k) with Profit Sharing
• Paid Time Off, Sick Time, and Paid Holidays
• Paid training and ongoing leadership development
• Clear opportunities for career advancement within a growing national company

What You’ll Do

As a Service & Sales Leader, you’ll balance leadership, customer relationships, and operational excellence.

Lead Your Team

• Coach, support, and motivate service team members
• Assist with onboarding and training new employees
• Help coordinate daily schedules and service routes
• Lead by example while promoting safety, accountability, and excellent customer service

Grow Customer Relationships

• Build lasting partnerships with restaurant and hospitality customers
• Resolve customer concerns quickly and professionally
• Maintain existing accounts while identifying opportunities to expand services
• Recommend products and solutions that help customers operate more efficiently

Support Daily Operations

• Perform preventative maintenance on commercial dishwashing equipment
• Troubleshoot equipment issues (paid technical training provided)
• Deliver products and maintain inventory for customer accounts
• Track service activity and communicate updates with branch leadership

What We’re Looking For

We’re looking for leaders who enjoy developing people and delivering excellent customer service.

Qualifications include:

• At least one year of supervisory, lead, or management experience
• Experience in customer service, route operations, hospitality, retail, logistics, warehouse, restaurant, or service industries
• Strong communication and leadership skills
• Ability to prioritize multiple responsibilities
• Mechanical aptitude or willingness to learn through paid training
• Valid driver’s license with at least three years of driving experience

Physical Requirements

• Lift and transport up to 70 pounds
• Comfortable working in an active, hands‑on environment
• Frequent driving throughout the South San Francisco area
• Ability to climb stairs at customer locations
• Availability for overtime and occasional on‑call responsibilities

About Auto‑Chlor System

Since 1938, Auto‑Chlor System has been a trusted leader in commercial dishwashing equipment, cleaning solutions, and water treatment technologies. With more than 140 branches nationwide, we proudly serve restaurants, hospitality, healthcare, food processing, and industrial customers.

Our success is built on exceptional people. We invest in training, leadership development, and internal promotions because we believe our employees are our greatest asset.

Take the Next Step in Your Leadership Career

Upon receiving a conditional offer of employment, candidates will be required to complete a background check and a pre-employment drug screen. In compliance with the California Fair Chance Act, we will consider qualified applicants with a criminal history in a manner consistent with the law. Drug screening practices will comply with California law regarding off-duty cannabis use.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.