Service Operations Lead – Pest Control

Industrial Fumigant Company; Newtown Square (Delaware County); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Tuition reimbursement

Paid time off

Training program

Smartphone supplied

Job summary

Western Pest Services in Philadelphia, PA is seeking a Service Supervisor to lead a team delivering exceptional service to families and businesses. You will manage the service operation, fleet, and service team sales while ensuring customer satisfaction.

Ideal candidates have at least 3 years of supervisory or management experience in a service-based industry and a track record of building strong teams and profitable client relationships. Equal opportunity employer.

Qualifications

• At least 3 years of supervisory or management experience with direct and indirect reports in a service-based industry (e.g., pest control, lawn care).
• Creative thinker with an emphasis on building teams and long-term, profitable relationships.

Responsibilities

• Lead and mentor the entire service operation.
• Provide highly skilled hands-on management.
• Train and develop technicians.
• Monitor scheduling and routing to drive efficiencies and productivity.
• Schedule client services and route service technicians.
• Motivate the service team to provide high-quality customer and technical services.
• Ensure customer expectations are met and interact with commercial and residential clients.
• Conduct site inspections and review service-related documents.

Skills

Supervisory experience

Team leadership

Operations management

Communication skills

Problem solving

Customer service

Job description

Western Pest Services in Philadelphia, PA is seeking a Service Supervisor to lead a team delivering exceptional service to families and businesses. You will manage the service operation, fleet, and service team sales while ensuring customer satisfaction.

Ideal candidates have at least 3 years of supervisory or management experience in a service-based industry and a track record of building strong teams and profitable client relationships. Equal opportunity employer.