Service Operations Lead - Build Teams & Drive Satisfaction

Western Pest Services; Pennsylvania; On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Company vehicle and gas card

Medical, dental, vision

401(k)

Stock purchase

Tuition reimbursement

Paid time off

Paid training/industry orientation

Smartphone and equipment

Job summary

Western Pest Services in Philadelphia, PA seeks a Service Supervisor to lead a service team delivering exceptional customer service and operational excellence. You will manage fleet, drive service sales, and ensure client satisfaction.

This role requires at least 3 years of supervisory experience in a service-based industry, strong team-building, and hands-on leadership to train and mentor technicians.

Qualifications

• At least 3 years of supervisory or management experience in a service-based industry.
• Ability to train and develop technicians and lead a service operation.

Responsibilities

• Lead and manage the service team to deliver exceptional service.
• Oversee fleet management and service team sales.
• Ensure high customer satisfaction.
• Schedule client services and route technicians.

Skills

Team leadership

Creative thinking

Communication skills

Job description

Western Pest Services in Philadelphia, PA seeks a Service Supervisor to lead a service team delivering exceptional customer service and operational excellence. You will manage fleet, drive service sales, and ensure client satisfaction.

This role requires at least 3 years of supervisory experience in a service-based industry, strong team-building, and hands-on leadership to train and mentor technicians.