Service Operations Intern (Summer 2027)

Vertiv Corporation; Westerville (OH); On-site; USD 25,000 - 30,000; Full time

Job summary

Vertiv Corporation is seeking a proactive Services Operations Specialist Intern to gain hands‑on experience across sales, services, and operations management. The role emphasizes organization, adaptability, and problem‑solving skills in a fast‑paced environment.

You will work on identifying process inefficiencies, collecting and presenting KPI data, and maintaining records to ensure compliance and quality. This internship offers exposure to diverse facets of a growing operations team.

Qualifications

• Excellent written and verbal communication skills.
• Demonstrated work ethic and detail‑orientation.
• Strong analytical and critical thinking skills.
• Ability and willingness to learn in a fast‑paced environment and produce high‑quality work.
• Collaboration and teamwork.

Responsibilities

• Collaborate with team members to identify inefficiencies in operational processes and propose solutions for improvement.
• Collect, analyze, and present data related to KPIs and operational metrics; prepare reports to track progress and identify trends.
• Maintain accurate records and documentation related to operational processes, procedures, and compliance requirements.
• Participate in quality assurance processes to ensure products or services meet established standards and customer requirements.

Skills

Communication

Analytical thinking

Detail orientation

Teamwork

Learning mindset

Education

Business/Operations degree in progress

Job description

Job Description We are seeking a proactive and detail-oriented individual to join our Services team as a Services Operations Specialist Intern. This internship offers exposure to various facets of sales, services, and operations management and provides an opportunity to gain valuable hands‑on experience in a fast-paced environment. The ideal candidate is organized, adaptable, and possesses strong problem‑solving skills.

RESPONSIBILITIES

• Collaborate with team members to identify inefficiencies in operational processes and propose solutions for improvement
• Collect, analyze, and present data related to key performance indictors (KPIs) and operational metrics. Prepare reports to track progress and identify trends
• Maintain accurate records and documentation related to operational processes, procedures, and compliance requirements.
• Participate in quality assurance processes to ensure products or services meet established standards and customer requirements.

QUALIFICATIONS

• Must be pursuing a degree in Business Administration, Operations Management, Supply Chain Management, or related field
• Excellent written and verbal communication skills
• Demonstrated work ethic and detail‑orientation
• Strong analytical and critical thinking skills
• Ability and willingness to learn in a fast‑paced environment and produce high‑quality work
• Collaboration and teamwork

PHYSICAL & ENVIRONMENTAL DEMANDS No special Physical Requirements

TRAVEL REQUIRED None

About Us

The successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

VERTIV BEHAVIORS

• Own it
• Act with urgency
• Foster a customer‑first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network.

Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail]