Service Operations Intern (Summer 2027)

Vertiv; Westerville (OH); On-site; USD 30,000 - 42,000; Part time

Job summary

Vertiv in Westerville, Ohio is seeking a proactive Services Operations Specialist Intern to support sales, services, and operations management. This internship offers hands-on experience in a fast-paced environment, with focus on process improvement and data analysis.

You will collaborate with team members, collect and present KPI data, maintain records, and participate in quality assurance to ensure standards and customer requirements are met.

Qualifications

• Candidates must be pursuing a degree in Business Administration, Operations Management, Supply Chain Management, or related field.
• Excellent written and verbal communication skills.
• Demonstrated work ethic and detail-orientation.
• Strong analytical and critical thinking skills.
• Ability and willingness to learn in a fast-paced environment and produce high-quality work.
• Collaboration and teamwork.

Responsibilities

• Collaborate with team members to identify inefficiencies in operational processes and propose solutions for improvement.
• Collect, analyze, and present data related to KPIs and operational metrics; prepare reports to track progress and identify trends.
• Maintain accurate records and documentation related to operational processes, procedures, and compliance requirements.
• Participate in quality assurance processes to ensure products or services meet established standards and customer requirements.

Skills

Analytical thinking

Detail-oriented

Communication

Problem solving

Teamwork

Education

Pursuing a degree in Business Administration, Operations Management, or Supply Chain Management

Job description

Job Description

We are seeking a proactive and detail-oriented individual to join our Services team as a Services Operations Specialist Intern. This internship offers exposure to various facets of sales, services, and operations management and provides an opportunity to gain valuable hands‑on experience in a fast‑paced environment. The ideal candidate is organized, adaptable, and possesses strong problem‑solving skills.

Job Description

We are seeking a proactive and detail-oriented individual to join our Services team as a Services Operations Specialist Intern. This internship offers exposure to various facets of sales, services, and operations management and provides an opportunity to gain valuable hands‑on experience in a fast‑paced environment. The ideal candidate is organized, adaptable, and possesses strong problem‑solving skills.

Responsibilities

• Collaborate with team members to identify inefficiencies in operational processes and propose solutions for improvement
• Collect, analyze, and present data related to key performance indictors (KPIs) and operational metrics. Prepare reports to track progress and identify trends
• Maintain accurate records and documentation related to operational processes, procedures, and compliance requirements.
• Participate in quality assurance processes to ensure products or services meet established standards and customer requirements.

Qualifications

• Must be pursuing a degree in Business Administration, Operations Management, Supply Chain Management, or related field
• Excellent written and verbal communication skills
• Demonstrated work ethic and detail-orientation
• Strong analytical and critical thinking skills
• Ability and willingness to learn in a fast‑paced environment and produce high‑quality work
• Collaboration and teamwork

PHYSICAL & ENVIRONMENTAL DEMANDS

No special Physical Requirements

Travel Required

None

About Us

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES

Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

VERTIV BEHAVIRES

• Own it
• Act with urgency
• Foster a customer‑first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail]