Service Now SPM Lead

MACHINE LEARNING TECHNOLOGIES LLC; Austin (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

MACHINE LEARNING TECHNOLOGIES LLC seeks a ServiceNow SPM Lead to drive end-to-end transformation programs for enterprise clients. You will own delivery governance, milestones, budgets, and quality metrics with on-site and offshore teams.

Collaborate with stakeholders to define demand, roadmap and resource management; drive planning across ServiceNow SPM modules; provide strategic guidance and ensure governance and successful release execution.

Qualifications

• Lead end-to-end ServiceNow SPM transformations for enterprise customers.
• Define delivery governance including milestones budgets and quality metrics.
• Collaborate with business stakeholders to define portfolio demand.

Responsibilities

• Lead endtoend ServiceNow SPM transformation and implementation programs for enterprise customers
• Own delivery governance scope schedules milestones budget and quality metrics
• Collaborate with business stakeholders to define portfolio project demand and resource management processes
• Drive solution planning and execution across ServiceNow SPM modules including PPM Demand Management Resource Management and Agile frameworks
• Provide strategic guidance and roadmap recommendations aligned with client business objectives
• Manage onsiteoffshore delivery teams and ensure adherence to delivery commitments
• Facilitate executive steering committee meetings governance reviews and status reporting
• Identify project risks dependencies and mitigation strategies proactively
• Ensure compliance with ServiceNow best practices development standards and platform governance
• Coordinate with architects developers business analysts and testing teams for successful release execution
• Support presales estimation solution planning and proposal activities when required
• Establish strong relationships with client leadership and key business sponsors

Skills

ServiceNow SPM

Delivery governance

Stakeholder collaboration

On-site / offshore coordination

Education

Bachelor's degree in Engineering or related discipline

Tools

ServiceNow

PPM

Resource Management

Job description

Job Description

Job Overview

• Job ID: J53529
• Job Title: Service Now SPM Lead
• Location: Texas, TX
• Duration: 12 Months + Extension
• Domain Exposure: Pharmaceuticals
• Work Authorization: US Citizen,Green Card,OPT-EAD,CPT,H-1B,H4-EAD,L2-EAD,GC-EAD
• Client: To Be Discussed Later
• Employment Type: W-2, 1099, C2C

Job Summary

• Lead endtoend ServiceNow SPM transformation and implementation programs for enterprise customers
• Own delivery governance scope schedules milestones budget and quality metrics
• Collaborate with business stakeholders to define portfolio project demand and resource management processes
• Drive solution planning and execution across ServiceNow SPM modules including PPM Demand Management Resource Management and Agile frameworks
• Provide strategic guidance and roadmap recommendations aligned with client business objectives
• Manage onsiteoffshore delivery teams and ensure adherence to delivery commitments
• Facilitate executive steering committee meetings governance reviews and status reporting
• Identify project risks dependencies and mitigation strategies proactively
• Ensure compliance with ServiceNow best practices development standards and platform governance
• Coordinate with architects developers business analysts and testing teams for successful release execution
• Support presales estimation solution planning and proposal activities when required
• Establish strong relationships with client leadership and key business sponsors

Qualifications Certifications

• Bachelors degree in Engineering Computer Science Information Systems or related discipline

Equal Opportunity Employer

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.