Service Marketing Manager – MDP/ALD (E5)

Applied Materials; Santa Clara (CA); On-site; USD 163,000 - 224,000; Full time

Benefits offered by this job

Comprehensive benefits

Stock award program

Bonus opportunity

Job summary

Applied Materials is seeking an experienced leader to oversee the Service Product Segment within the MDP/ALD Service Business Unit. The role drives regional strategy, pricing, and market requirements, coordinating cross-functionally with sales, engineering, and finance to meet customer and business goals.

The successful candidate will bring 7+ years in wafer fabrication equipment and ALD products, strong financial acumen, and a track record in service marketing and executive communication.

Qualifications

• Higher Degree or equivalent experience with minimum 7+ years of industry experience.
• Demonstrates depth and/or breadth of expertise in Wafer Fabrication Equipment and Metal and Atomic Layer Deposition Products operation and business.
• Demonstrates understanding of service business principles.
• Customer focused - Strong business and commercial acumen with previous regional leadership, management, or marketing/sales experience.
• Strong program management and technical acumen with past product marketing experience.
• High financial acumen and analytical/data-oriented decision-making style.
• Strong analytical skills and experience using Microsoft Excel.
• Positive can-do entrepreneurial attitude that builds support.
• Strong communication skills and interpersonal presence that extends confidence and humility.
• Experience building and delivering executive level presentations.
• Ability to innovate and solve unique and complex problems with broad impact on the business.
• Critical thinking and ability to influence and communicate effectively with multiple internal stakeholders (technologists, engineering, Ops, finance, marketing, strategy).
• Ability to anticipate customer needs, business and regulatory issues; recommend product, process or service improvements.
• Excellent time management and project management skills.

Responsibilities

• Leads regional business and customer strategy, planning and execution for the North American and/or European regional service business
• Builds understanding of regional and customer specific market requirements to provide inputs on customer and market requirements for product development needs
• Responsible for service product marketing activities, developing opportunity value proposition, business sizing, sales opportunity analysis, Go-To-Market strategy including 7Ps of service marketing
• Leads the development of pricing models/strategy, financial plans, business case assessment and analytics for the service opportunities
• Engages directly with customers, business development, service sales, field service and other value chain partners to deliver to business and stakeholder expectations
• Sponsors/drives inorganic growth activities and partnership development to support business execution and delivery
• Drive program and business outcomes utilizing applied and industry best practices/processes (CRM, SF, ERP etc…)
• Deeply engages with technical application and product development execution to ensure program success (Performance/Capability, Cost, Timing)
• Full product lifecycle ownership facilitating PDP and end of life support programs
• Drives activities for the Service Business Unit through strong cross-functional engagement across multiple geographies & external partners in Sales, Marketing, Engineering, Operations, Finance, Legal etc… to deliver to release schedules and business financials
• Makes customer and management presentations on Service Business Unit business to support sales opportunity development, strategic and business planning, and service opportunity penetration
• Communicates business progress and execution to senior executive and stakeholders to successfully secure necessary support and resources to deliver to growth expectations
• Uses business analytics tools to support internal business analysis and reporting

Skills

Wafer Fabrication

ALD/Deposition

Service principles

Regional leadership

Pricing strategy

Financial analysis

Excel skills

Executive presentations

Cross-functional collab

Customer focus

Job description

Overview

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

• Salary: $163,000.00 - $224,000.00
• Location: Santa Clara, CA
• Comprehensive benefits and opportunities for growth

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Role

This role is responsible for all business aspects of Applied Materials MDP/ALD Service Business Unit - Service Product Segment supplying the semiconductor industry. This person will engage cross-functionally to drive all aspects of the business and product lifecycle to deliver to customer and business expectations. This is a high growth business opportunity within Applied Materials Global Service Division.

Key Responsibilities

• Leads regional business and customer strategy, planning and execution for the North American and/or European regional service business
• Builds understanding of regional and customer specific market requirements to provide inputs on customer and market requirements for product development needs
• Responsible for service product marketing activities, developing opportunity value proposition, business sizing, sales opportunity analysis, Go-To-Market strategy including 7Ps of service marketing
• Leads the development of pricing models/strategy, financial plans, business case assessment and analytics for the service opportunities
• Engages directly with customers, business development, service sales, field service and other value chain partners to deliver to business and stakeholder expectations
• Sponsors/drives inorganic growth activities and partnership development to support business execution and delivery
• Drive program and business outcomes utilizing applied and industry best practices/processes (CRM, SF, ERP etc…)
• Deeply engages with technical application and product development execution to ensure program success (Performance/Capability, Cost, Timing)
• Full product lifecycle ownership facilitating PDP and end of life support programs
• Drives activities for the Service Business Unit through strong cross-functional engagement across multiple geographies & external partners in Sales, Marketing, Engineering, Operations, Finance, Legal etc… to deliver to release schedules and business financials
• Makes customer and management presentations on Service Business Unit business to support sales opportunity development, strategic and business planning, and service opportunity penetration
• Communicates business progress and execution to senior executive and stakeholders to successfully secure necessary support and resources to deliver to growth expectations
• Uses business analytics tools to support internal business analysis and reporting

Desired Skills, Competencies & Experience

• Higher Degree or equivalent experience with minimum 7+ years of industry experience
• Demonstrates depth and/or breadth of expertise in Wafer Fabrication Equipment and Metal and Atomic Layer Deposition Products operation and business
• Demonstrates understanding of service business principles
• Customer focused - Strong business and commercial acumen with previous regional leadership, management, or marketing/sales experience
• Strong program management and technical acumen with past product marketing experience
• High financial acumen and analytical/data-oriented decision-making style
• Strong analytical skills and experience using Microsoft Excel
• Positive can-do entrepreneurial attitude that builds support
• Strong communication skills and interpersonal presence that extends confidence and humility
• Experience building and delivering executive level presentations
• Ability to innovate and solve unique and complex problems with broad impact on the business
• Critical thinking and ability to influence and communicate effectively with multiple internal stakeholders (technologists, engineering, Ops, finance, marketing, strategy)
• Ability to anticipate customer needs, business and regulatory issues; recommend product, process or service improvements
• Excellent time management and project management skills

Additional Information

• Time Type: Full time
• Employee Type: Assignee / Regular
• Travel: Yes, 20% of the Time
• Relocation Eligible: Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at [e-mail], or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.