Product Management - (E4)

Applied Materials; Santa Clara (CA); On-site; USD 147,000 - 203,000; Full time

Job summary

Applied Materials in Santa Clara, CA is seeking a Senior Program Manager to lead digital tool enabled service-product development and NPI evaluations with cross-functional teams.

You will drive service readiness, analyze data, and develop predictive analytics for new platforms while coordinating with engineering, field service, and product support.

Qualifications

• Bachelor's degree in engineering or related field; advanced degree preferred.
• 7+ years of relevant experience in a technical or services environment.
• Experience with hardware/process technologies and customer-site evaluation.

Responsibilities

• Lead PDP and NPI plans, integrating service requirements into schedules.
• Develop digital capabilities, predictive analytics, and new service-product offerings.
• Lead cross-functional execution teams across engineering, field service, and support.
• Drive readiness of spare parts, training, and service documentation.
• Provide concise program updates on status, risks, and milestones.

Skills

Python

C++

HTML

JMP

MATLAB

Excel automation

Education

Bachelor's degree in mechanical, electrical, chemical, materials, software, data analytics, or related engineering

Advanced degree preferred

Job description

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

What We Offer

Salary: $147,000.00 - $202,500.00

Location: Santa Clara,CA

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.

Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

The Applied Global Services Chemical Mechanical Planarization Service Business Unit is seeking a candidate with strong technical knowledge of semiconductor equipment, preferably in CMP, hardware design, process engineering, and customer fabrication operations. This role engages early in the Product Development Process (PDP) to integrate after-sales service planning from initial concept through final product release. The position works closely with the equipment Business Unit (BU) and cross-functional teams to improve product performance and service readiness for systems installed at customer sites worldwide. The ideal candidate has a passion for technical program management, strong communication skills, and the ability to drive growth through digital tool enabled service products and customer evaluations.

RoleFocus:Leaddigital tool enabled service-product development and New Product Introduction (NPI) customer-site evaluations while ensuring product-development service readiness and coordinated execution across service, equipment, field, and customer teams.

Key Responsibilities

• Partner with theBU to integrate service requirements and service-product offerings into PDP and NPI plans.
• Develop new digital capabilities, predictive analytics solutions, and differentiated service-product offerings for emerging applications and platforms.
• Lead NPI evaluations and demonstrations at customer sites through the service evaluation, including the Statement of Work, technical requirements, success criteria, deliverables, schedule commitments, and closure.
• Lead cross-functional execution teams and collaborate with engineering, field service, product support, application engineering, digital-tool teams, and customers on scope, analysis, schedule, risks, deliverables, and issue resolution.
• Lead customer technical reviews, communicate values and measurable results, and close evaluation and service-readiness gaps.
• Define and approve productapplication-supportplans andknowledge-transferpackages for service-product offerings, new applications, and platforms.
• Ensure products meet serviceability, reliability, downtime, performance, cost-of-ownership, and design-for-service requirements.
• Develop methodologies and digital tools tooptimizesystem performance using machine learning, predictive analytics, matching programs, and customer-value models, including UVA models where applicable. Adapt existing tools for current applications and platforms and support complex software deployment.
• Perform technical and data analysis, summarize results, and transfer application and platform knowledge to product divisions andcustomer-supportteams.
• Drive readiness of spare parts, training, service documentation, diagnostics, tooling, escalation paths, and field-support processes.
• Coordinate training and knowledge transfer across technical support, field service, product support, digital-tool,FabVantage, and other relevant teams.
• Support product-change management, product-line obsolescence, and end-of-life planning, including engineering changes, supplier changes, qualification packages, and customer impacts.
• Provide concise program updates on status, risks, decisions, dependencies, measurable outcomes, and recovery plans.

Functional And Technical Qualifications

• Conceptual and practicalexpertisein semiconductor equipment, preferably chemical mechanical planarization, with knowledge of hardware, process technology, applications, platforms, or customer fabrication operations.
• Working knowledge of product development, new-product introduction, service readiness, product release, customer-site evaluation, and field-support requirements.
• Program-management experience leading matrixed, cross-functional technical programs and customer evaluations.
• Ability to read mechanical drawings, schematics, piping and instrumentation diagrams, system specifications, and technical qualification data.
• Programming or scripting experience using Python, C++, HTML, JMP, MATLAB, Excel automation, or comparable tools; application-development experience is preferred.
• Understanding ofdigital tools, machine learning, predictive analytics, matching programs, diagnostics, data pipelines, and customer-value models.
• Ability to analyze data,identifytrends, and prepare clear materials for technical reviews and presentations.

Business Acumen, Leadership, And Interpersonal Skills

• Demonstrates strong business acumen and understanding of semiconductor markets, customers, segments, fabrication operations, service-business value drivers, and competitive dynamics, including market sizing, customer-needs analysis, segmentation, and identification of service-product growth opportunities.
• Develops business cases using revenue potential, cost, return on investment, economic value analysis, customer value, competitive differentiation, and execution risk to support investment and prioritization decisions.
• Defines and supports go-to-market strategies for digital tool enabled service products, including the value proposition, target customers, positioning, pricing inputs, launch readiness, and field enablement.
• Partners with marketing, sales, regional, and technical teams to translate customer and market insights into product requirements, service offers, and adoption plans.
• Integrates service and equipment Business Unit best practices while balancing customer needs, technical risk, schedule, cost, performance, and long-term support.
• Solvescomplex problems using multiple information sources and sound judgment.
• Leads projects with manageable risks and resource requirements and supports less-experienced colleagues.
• Works effectively in matrixed teams, builds consensus, and influences stakeholders toward the right solution.
• Communicates complex or sensitive information clearly and presents effectively to customer, technical, and leadership audiences.

Education And Experience

• Bachelor's degree in mechanical, electrical, chemical, materials, software, data analytics, or a related engineering discipline; an advanced degree is preferred.
• Typically7 years of relevant experience in a business unit, application engineering, platform engineering, product support, field service, digital engineering, or technical program management.
• Product-specific knowledge spanning hardware and process technologies; customer-site evaluation experience is preferred.

Additional Information

Time Type

Full time

Employee Type

Assignee / Regular

Travel

Yes, 25% of the Time

Relocation Eligible

Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at [e-mail], or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.