Service Manager - Westminster

honeygrow; Westminster (MD); On-site; USD 24,108 - 24,796; Full time

Benefits offered by this job

Paid Time Off

401(k) with company match

Health insurance

Free shift meals

Competitive wages plus tips

Job summary

honeygrow is seeking a dedicated Service Manager in Westminster, Maryland, to lead restaurant operations and ensure a fantastic guest experience. You will oversee training, enforce policies, and uphold the restaurant's standards while promoting a culture of integrity, compassion, and growth.

Ideal candidates should have strong food prep experience and at least one year in the restaurant industry. This position offers competitive pay ranging from $17.50 to $18 per hour plus tips, along with benefits such as paid time off and a 401(k) plan.

Qualifications

• Must be at least 18 years of age.
• Must have strong food prep experience.
• ServSafe certification preferred.
• Minimum one year of restaurant experience.

Responsibilities

• Lead restaurant operations and enforce policies.
• Train, coach, and develop all employees.
• Ensure a fantastic guest experience.
• Follow all food safety guidelines.

Skills

Food preparation

Integrity and honesty

Training

Excellent guest service

Job description

About Honeygrow

honeygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it’s our key ingredient – our team – that truly propels and differentiates us. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow.

Our Core Values

• Work hard at work worth doing
• Your work directly betters people’s lives and happiness
• Enlighten each other to enlighten our guests
• Always be learning, always be improving
• Be mindful of your surroundings
• Exceed expectations

Benefits

• Paid Time Off: earned paid time off and one week of sick time granted annually.
• Holiday Closures: closed on Thanksgiving, Christmas, New Year’s Day, Memorial Day, Fourth of July, and Labor Day.
• Financial Wellness: 401(k) with company match and free financial wellness counseling.
• Insurance: medical, dental, vision, FSA, commuter benefits, and pet insurance for qualifying employees.
• Rewards: gift cards for achieving work goals.
• Wellness, perks & discounts: health resources and exclusive savings on entertainment, shopping, and hotels.
• Meal benefits: free shift meals and discounts on meals and drinks on days off.
• Competitive pay: competitive wages plus tips, with instant access to earnings via DailyPay.
• Performance reviews: annual reviews with merit increases for qualifying employees.
• Referral bonus: up to $500 for referring a friend.
• Anniversary gifts: special gifts for work anniversaries.
• Career growth: opportunities for advancement and training in culinary and hospitality.

Roles + Responsibilities

• Lead restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points.
• Strive to be a top performer, demonstrating desire and ability to perform excellent work and elevating self, team, and company.
• Support the General Manager in teaching the team how to be top performers empowered to achieve hg standards.
• Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members while promoting the culture, values and mission of honeygrow.
• Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the Service Manager level.
• Oversee cash management, nightly report packaging, and all other administrative work related to daily operations.
• Actively train, coach, and develop all employees with patience and diligence.
• Ensure a fantastic guest experience executing the hg engine efficiently with every guest and shift; the hg engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality.
• Follow all food safety guidelines and procedures.
• Effectively supervise scheduled shifts.
• Uphold the restaurant to hg facility standards and lead the preventive maintenance plan.
• Complete facilities and food safety processes, including opening/closing checklists, line checks, and daily/weekly cleaning checklists.

Requirements

• Must be at least 18 years of age.
• Must be able to meet the scheduling needs of the restaurant.
• Strong food prep experience.
• ServSafe certification preferred.
• Previous training experience preferred.
• Minimum one year of restaurant experience.

Physical Requirements

• Must be able to stand and walk for extended periods.
• Must be able to lift and carry up to 50 pounds.
• Must possess close, distance, and peripheral vision.
• Must be able to frequently bend, stoop, and reach.
• Must have dexterity to handle kitchen equipment.
• Must be comfortable working near open flames.
• Must be able to work in a fast‑paced environment with hot and cold areas.
• Must be able to work in tight spaces.
• Must be able to work and communicate effectively in an environment with high noise levels.

honeygrow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status. EEO Employer M/F/Vet/Disabled.

If you require reasonable accommodation during any part of the employee selection process or employment process, please direct all inquiries to [e-mail].

Pay or shift range: $17.50 - $18 per hour + tips. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Over the last 3 months, Service Managers at this location are earning an average of $2.00 per hour in tips!