Service Manager Trainee

Rollins, Inc.; Pensacola (FL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Company vehicle with gas card

Comprehensive benefits package

401(k) plan with company match

Paid vacation, holidays, and sick leave

Tuition reimbursement

Job summary

Rollins, Inc. is looking for a Service Manager to lead and train the Orkin Pros in Florida. This role involves motivating the team to provide outstanding service, ensuring safety and efficiency in all operations.

With competitive earnings ranging from $55,000 to $60,000 annually, you will enjoy a comprehensive benefits package, including a company vehicle, training opportunities, and paid time off.

Qualifications

• Sales experience preferred.
• High School Diploma or equivalent required.
• Valid driver's license required.
• Ability to obtain the appropriate pesticide license/certification if required (company paid).
• Ability to work in the field independently and interact with clients.

Responsibilities

• Lead an entire service operation upon completion of paid training.
• Motivate the service team to consistently provide outstanding service.
• Conduct yourself with professionalism and integrity.

Skills

Sales experience

Education

High School Diploma or equivalent

Job description

Overview

As an Orkin Service Manager, you will ensure top‑notch service from the industry leader with nearly 125 years of experience. The Service Manager Trainee role trains and develops Orkin Pros, balancing technical acumen with empathy and integrity. You will inspire the team to deliver unparalleled service and are eligible for an annual rewards trip honoring top performers.

Potential earnings: $55,000 to $60,000 annually.

Responsibilities

• Lead an entire service operation upon completion of paid training
• Motivate the service team to consistently provide the world’s best service, prioritizing safety
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers
• Assist with recruiting top talent on the service team
• Train and develop Orkin Pros through hands‑on management
• Lead training meetings
• Oversee the Orkin Pro Ride‑A‑Long program
• Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time
• Champion innovation by supporting the team in adopting new products, services and technology
• Monitor scheduling, routing and inventory to drive efficiencies and productivity

Benefits

• Competitive earnings of $55,000 to $60,000 per year
• Company vehicle with gas card
• Company provided iPhone and iPad with sales software
• Comprehensive benefits package including medical, dental, vision, maternity and life insurance
• 401(k) plan with company match and employee stock purchase plan
• Paid vacation, holidays, and sick leave
• Employee discounts, tuition reimbursement and dependent scholarship awards
• Industry‑leading, quality, comprehensive training program
• Opportunities to volunteer and give back to the community

Qualifications

• Sales experience preferred
• High School Diploma or equivalent required
• Valid driver’s license required
• Ability to obtain the appropriate pesticide license/certification if required (company paid)
• Ability to work in the field independently and interact with clients

Work Environment

• Safely use a ladder within the manufacturer’s weight capacity
• Occasionally lift and carry up to 50 lbs.
• Safely access crawl spaces, attics, confined spaces, rooftops, etc., including the ability to climb, balance and stoop, kneel, crouch, or crawl
• Wear personal protective equipment (PPE) which sometimes requires an OSHA‑compliant respirator
• Willing to work in different types of weather conditions

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer.